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Work from home - Customer Service - Canada Post team (English or Bilingual) - Jobs in Montréal, QC

Nordia
Job LocationMontréal, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Overview:Are you looking for a career that will allow you to work from home and put forward your customer service skills Are you known for your friendly personality and your desire to help others If so, youll find a golden opportunity among Montreals Canada Post team!What Nordia offers:

  • Hourly wage of 17,10$ after training (includes a premium of $2.85 on worked hours);
  • Premiums for bilingualism (when applicable) and weekend hours;
  • Fully-paid training and coaching program;
  • A wide range of social benefits after six months of service.
  • Hours of Operation:
    • Monday to Friday 7:00am till 11:00pm
    • Saturday and Sunday 9:00am till 9:00pm
  • Ability to work from home (an asset);Eligibility Criteria:
    • Must reside within the hiring location;
    • Must have a minimum of 25 MBPS high speed internet;
    • Must have a dedicated space and not be disturbed during your shift.
Responsibilities:What your day will look like:As a Customer Service Representative, you will provide support to assist and respond to Canada Post customers various requests such as their delivery status, redirected mail, rates, and general inquiries. This is a non-sales position that focuses solely on customer service. Add to this the opportunity to work from the comfort of your own home – what could be betterFinally, a flexible schedule is key - we have to be able to serve customers when they need us (during the day, evening, or weekends) - Thats what customer service is about!Qualifications:
  • English or Bilingual (English and French);
  • Ability to perform various tasks simultaneously in a computerized environment;
  • Excellent attention to detail and a genuine desire to help others - customer service and solving problems are your strengths!
  • Be available full-time during the training period;
Why NordiaIts simple: our top priority is to provide a rewarding environment for our employees. Thats why we are proud to offer competitive compensation, a stimulating work environment, and excellent benefits. According to the most recent 2021 internal survey, our employees confirm it: 86% of them would recommend Nordia as an employer to their family and friends!Also, we have been nominated by Waterstone as one of Canadas Most Admired Corporate Cultures for the second time in a row in 2021, and we are a Dunamis Award recipient for our excellence in human resources.Training start date: October 3rd, 11th, 17th, 24th and 31stWant to learn more about our career opportunities and what makes Nordia the best place to work Click here to find out!Quick Apply
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