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Director, Operations Product & Process - Jobs in Montreal, Québec

Job LocationMontreal, Québec
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull time

Job Description

Job DescriptionAbout the team:Reporting to the Senior Director, Global Operations Excellenceamp; Continuous Improvement, the Director of Operations Productamp; Process will lead a high-performing team responsible for building and optimizing our end-to-end global operations across Supplier, Logistics and Transportation, Fulfillment Center (FC), Retail, and Studio functions, inclusive of all relevant systems, processes, and data captures at a transaction level. The incumbent is responsible for shaping Global Operations and Technology at SSENSE to drive a three-year roadmap enabling strategic initiatives across the company, inclusive of Customer Experience, Merchandising, Marketing, and Finance. The incumbent will partner directly with Supply Chain Engineering leadership to design, develop, and deploy holistic operational solutions to deliver a best-in-class experience for SSENSE customers.Why join us:

  • Operational Strategyamp; Design: Lead the design, implementation, and improvement of SSENSE #39;s global operations, including technology, processes, and partnerships, to achieve world-class standards and business outcomes.
  • Technologyamp; Systems: Oversee the selection, implementation, and optimization of all operational technology systems (OMS, WMS, etc.), ensuring they are scalable, reliable, and integrated.
  • People Leadershipamp; Coaching: Build and manage a high-performing team, fostering a culture of data-driven decision-making, accountability, and continuous improvement.
  • Collaborationamp; Communication: Work cross-functionally with various departments (Supply Chain Engineering, Operations, Commercial) to align on priorities, drive strategic initiatives, and ensure successful project implementation.
  • Performanceamp; Optimization: Establish and monitor key performance indicators (KPIs), drive cost efficiency programs, and manage risks to ensure operational excellence and achieve business targets.

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