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Customer Service Representative/Order Entry - Jobs in New Westminster

Horizon Grocery + Wellness
Job LocationNew Westminster
EducationNot Mentioned
Salary24.69 CAD per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract

Job Description

Customer Service Representative/Order Entry (1-year contract).We are currently recruiting for a Customer Service Representative for a one-year contract. Job Overview:

  • Our Customer Service Representatives provide excellent customer service both internally and externally.
  • They process customer orders through our web portal, over the phone, by fax, and by email, which requires accurate data entry and following detailed procedures. Additionally, they provide product information, promote sales, handle customer questions and challenges, and invoice orders.
  • Strong people skills and written/verbal communication skills are required, as this position involves intensive customer contact, mainly by email/phone.
  • The primary focus will be on order entry and customer service regarding our organic and natural grocery and wellness products.
Please click HERE for more information about the role, the working environment, including perks and benefits, and to apply.About Horizon Grocery + Wellness:Horizon Grocery + Wellness is a leading distributor of organic and natural foods, household products, supplements, and natural personal care items, servicing thousands of locations across Western Canada. We thrive as a market leader via effective partnerships and primary relationships with our valued retailers and suppliers. We are a privately owned, 100% Canadian company with a 150,000 square foot Grocery facility and a 40,000 square foot Wellness facility located in south Burnaby, BC. Horizon Grocery + Wellness is the cornerstone of the Horizon Group, a privately held, Canadian-owned group of companies with distribution facilities servicing over 6000 customers across Canada.

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