Server, Tour and Retail Associate - Peller Estates Winery - Jobs in Niagara-on-the-Lake, ON

Job Description

#BeExtraordinaryAt Andrew Peller Limited (APL), we deliver the perfect brand experience for every lifestyle, occasion, and generation. Through collaboration, open communication, honesty, drive to win, and accountability, we inspire teammates to be extraordinary every day.Who We AreWe are of Canadas largest and oldest wine and craft beverage companies with a rich heritage in quality winemaking, brewing and distilling. We produce some of Canadas most recognized brands and offer our teammates a challenging and rewarding employment experience.Peller Estates Winery is part of the APL family and is a proudly Canadian winery crafting quality wines from the heart of Ontarios Niagara Peninsula - a must do destination! Our vision is to create a culture of sharing great wine and food with the people that you care about. If you are passionate about creating moments that blend wine and food and family and friends into one completely immersive experience, then you wont want to miss the opportunity to be a part of the team!We are recruiting for a Server, Tour and Retail Associate to join our team starting May 1st!We offer:

• Competitive hourly rate plus the potential to earn up to $7-$10/hour with gratuities!*
• Thirty Five to Fourty hours during peak season!*
• Employee gift card to be used on products, restaurant or experiences
• Incentives based on wine clubs sold
• Best in class wine education program
• Access to our Employees Assistance Program, Learning Library and Development Seminars

This teammate will be accountable for:

• Achieves/exceeds assigned Wine Club membership targets.
• Execution and service of all property tastings, in various spaces/locations. This includes managing all other support tasks (clearing dishes/tables, washing glasses, stocking fridges, preparing cutlery). Communicates effectively with Host when tables have been cleaned & reset
• Maximizes revenues per guest transaction (including up-selling) via a solid understanding of:
• property wines / accessories / experiences / Wine Club membership benefits / events
• all Estate Wine Group properties and Andrew Peller Limited Wine Shop locations

• Facilitates guided tours and tasting experiences
• Assists with processing guest sales (via POS system). Assists with stocking stores shelves and the merchandising of the non-wine products.
• Understands and adheres to retail inventory control procedures (receiving, ordering, promotions, stocking, experience write-offs); participates in monthly retail inventory process
• Follows safe work procedures/practices; reports any unsafe working conditions/hazards to assigned Manager on Duty
• Responsible for ensuring the cleanliness and safety of the store product, tour route, and experience locations at all times

We are looking for a teammate with:

• Demonstrated Guest/Customer service excellence focus; including being personable, service minded and efficient
• Minimum 2 years experience in a similar field
• Post-secondary wine /spirits education an asset
• Experience working with computer-based point of sale systems and handling cash an asset
• Smart Serve Certification is a requirement
• Ability to lift 40lbs on a regular basis
• Ability to recognize when guests and team members would benefit from support and assistance; contributing to others initiatives without having to be asked

Apply today! We look forward to hearing from you.We wish to thank all applicants for their interest, only those applicants selected for an interview will be contacted.

• Hours are not guaranteed and are scheduled based on the needs of the business.

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment.Job Types: Full-time, Part-timeQuick Apply

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