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Customer Service Associate (Work From Home) - Jobs in Nova Scotia

Job LocationNova Scotia
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Join our team as a Customer Service Associate to join our growing team. You will be responsible for answering all incoming calls and emails, handling customer questions and complaints, and transferring potential leads to our sales team.Key Responsibilities:

  • Respond to incoming calls and messages in a timely manner throughout shift.
  • Identify customer questions, complaints, concerns, and overall needs.
  • Provide sufficient answers and solutions to all customer queries.
  • Handle customer complaints respectfully and professionally.
Qualifications:Education: Bachelor #39;s degree in Data Science, Statistics, Mathematics, Computer Science, Economics, or a related field.Skills:
  • High school diploma or GED certificate
  • 1+ years of experience as an administrative assistant a plus
  • Fast, proficient, and accurate typist
  • Proficient with Microsoft Suite and common office equipment
  • Excellent customer service and communication skills.

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