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(Remote) Technical Consultant - Jobs in Nova Scotia

Harris Computer Systems
Job LocationNova Scotia
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Cayenta is looking for an experienced Technical Consultant to join our dynamic Cloud and Managed Services team. The role is to play a lead role in progressing our cloud strategy.What your impact will be:

  • Manage multiple ERP/CIS systems simultaneously as the primary or secondary consultant (On-Premises and Cayenta Cloud deployments).
  • Co-lead or support complex implementation projects on Cayenta Cloud.
  • Ensure customer environment uptime is maintained through proactive management and maintenance of the customer environment.
  • Troubleshooting/ad-hoc support (issue triage/resolution, tracking via ticketing system, etc.) and regular administration tasks (product releases, patching, updates, etc.).
  • Provide 24/7 Cayenta Cloud infrastructure management rotation for P1 (Critical) incidents
  • Build productive, long-term relationships with customers and ensure customer satisfaction levels are maintained.
  • System and Database Administration (SQL Server, Oracle is a big plus).
  • Deliver monthly reports containing key and relevant details about the system.
  • Create, update, and improve internal documentation and guides.
  • Attend daily team calls for delivery, deployment, and improvement of services.
  • Prepare and participate in knowledge transfer and training sessions with other team members and staff.
  • Work with other members of the Managed Services team, Cayenta Customer Support, BI, and Development groups to identify and resolve problems.
  • Contribute to internal projects as needed.
What we are looking for:
  • 3+ years of technical support, business analysis, system administration, cloud infrastructure, and/or managed services experience or education.
  • Experience or solid knowledge of Azure.
  • Passion for providing excellent customer service and experience.
  • Microsoft SQL Server and Oracle administration experience.
  • Experience with Apache Tomcat, Tomcat hardening, Nginx and SSL certificates.
  • Hands-on experience with Docker.
  • Experience with TCP/IP networking in general.
  • Experience with Storage, Disk Management, and Logical Volume Management (LVM) disk mirroring and clustering.
  • Experience using Jira, TeamSupport or equivalent.
What would make you standout:
  • Azure Administrator Associate (AZ-104)
  • Azure Solutions Architect Expert (AZ-303 & AZ-304)
  • Azure Security Engineer (AZ-500)
  • Scripting and automation (Python, PowerShell, Shell, Azure CLI, etc.)
  • Terraform and Ansible (or similar)
  • Kubernetes
  • Oracle Administration
  • Managed Services
  • Project delivery on Azure
  • Previous working experience in the utility industry is desirable
What we can offer:
  • 3 weeks vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!
About us:Founded in 1983 and welcomed to the Harris family in 2004, our Cayenta business unit is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions engineered from the ground up to be agile and seamless, ensuring that our clients have a platform for operational success.Quick Apply
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