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Job Location | Olds, AB |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Full Time |
Job InformationJob Requisition ID: 30829Ministry: Community and Social ServicesLocation: Olds, Camrose & Red DeerFull or Part-Time: Full TimeHours of Work: 36.25 hours per weekRegular/Temporary: Regular and TemporaryScope: Open CompetitionClosing Date: July 29, 2022Classification: Human Services Worker 3About UsThe Department of Community and Social Services leads income, employment, disabilities and community-based supports, family violence prevention, and family & community support servicesThe Assured Income for the Severely Handicapped (AISH) program provides financial and health-related assistance to eligible adults with a disability. The disability must be permanent and substantially limit the person’s ability to earn a living. AISH clients may also be eligible to receive supplemental assistance (a child benefit and personal benefits) through the AISH program.To find out more about our work visit:RoleDo you have a passion for making a differenceAt the Assured Income for the Severely Handicapped (AISH) Office we are passionate about the work we do - and are seeking dedicated professionals to assist Albertans with the AISH program.Do you know what AISH does and why vulnerable Albertans seek the assistance of AISH Generalists We assist vulnerable Albertans in their efforts to achieve well-being in life and independence!The AISH program provides financial and health-related assistance to eligible adults with a permanent and severe disability. Working closely within the AISH team your primary role as an AISH Generalist would involve: commencing new applicants, determining the continued eligibility for financial benefits, issuing benefits in accordance with applicable policies and program legislation, monitoring and updating client progress, and linking clients to relevant community resources and making referrals.In this busy environment with a high volume of case files, youll be expected to provide quality service to clients who have varying levels of needs and abilities. The majority of interaction with clients will be over the phone; however, the ideal candidate must have strong and adaptive communication skills to be able to work well with persons with significant communication challenges and barriers.As well, you will need to demonstrate an ability to analyze information, interpret policy and provide immediate crisis intervention services to de-escalate and resolve conflict. Your ability to remain patient and calm with clients is important, as is your self-awareness and skills to manage stress. To be successful in this role you will require excellent time management, organization, communication and problem solving skills combined with the ability to make sound decisions under short timelines. Microsoft Office and solid keyboarding skills, as well as attention to detail and a high degree of accuracy are essential. Strong interpersonal skills and an ability to meet deadlines are necessary to succeed in this position.QualificationsUniversity Degree in Social Sciences, Psychology, Health Services, Community Rehabilitation, Disability Studies or related field plus one year of related experience, or a Post-Secondary Diploma in Social Sciences and two years of related experience is required. Related University/ Diploma equivalencies will be considered.Directly related education or experience considered on the basis of: 1 year of education for 1 year of experience; or 1 year of experience for 1 year of education.Valid Alberta Drivers license and have access to a reliable vehicle as travel is required.A cover letter outlining your experience in relation to the specified qualifications for this role is required.Experience: