Registration Officer - Administrative Officer {36.25} - Jobs in Olds, AB

Job Description

About Olds CollegeAt Olds College we value our people and are committed to providing a supportive and rewarding work environment. Olds College provides a quality education in an environment that is designed to promote academic excellence and student success. There are many reasons to join Olds College and build a meaningful career in a community that is innovative, diverse and welcoming.The OpportunityOlds College is recruiting for a full-time Registration Officer, (Administrative Officer, 36.25). Reporting to the Associate Registrar, Records and Registration, the Registration Officer is a cross trained position responsible for aspects of admitting and registering credit and apprenticeship students into programs and courses, including, processing admissions through APAS or manually, registers students, add/drop, withdrawals, processes payments, issues official transcripts, provides information services, maintains confidential student records and files, provides referrals by phone, email and in person.Key Job Functions:

• Process student registrations including adds, drops and withdrawals from courses and programs.
• Ensure accurate input and maintenance of all registration data for internal reporting, government reporting, and other external reporting purposes.
• Track various reports on a daily, weekly and monthly basis to monitor registration data.
• Monitor grades, including grade audits, verifications, incomplete grades, and report any anomalies to appropriate departments/users.
• myOldsCollege web portal support, including assisting students with reading financials.
• Access and maintain confidential student files and materials.
• Provide and verify information requested by the college community, students, and external stakeholders in accordance with the confidentiality policies and applicable
• privacy legislation.
• Withhold registration, transcript requests, and release of all other academic records until holds are lifted.
• Prepare nd reconciles daily Cashier sessions.
• Synthesize a large amount of information about college programs and processes and communicate this knowledge accurately to prospective and ongoing students.
• Enters application information into system and is accountable for accurate recording of student academic history and demographic information.
• Process application fees.
• First point of contact to assist with the online application process through APAS – troubleshoot when necessary.
• Process transcript requests by responding to inquiries, and transcript information exchanges between Alberta institutions in a timely manner.
• Understand, follow, and effectively communicate policies and procedures to students, such as fee payment deadlines and other important dates. Determine when student
• issues should be escalated.
• Accountable for managing registration deposits.
• Monitor and update all financial holds, including housing, tuition, and library.
• Administers refunds on student’s behalf.

Qualifications:

• A minimum education of a two (2) year diploma with related work experience in a customer service focused position.
• Experience in a post-secondary environment would be an asset.
• Demonstrated ability to use technology including Microsoft Office, Student Information Systems and the web. A willingness to learn and/or maintain a current knowledge of
• relevant technology is required. Experience with BANNER would be considered an asset.
• Demonstrated ability to manage and prioritize a high volume of work while maintaining a customer focus is required.
• Ability to work independently and as part of a team.
• Strong organization and time management skills.
• Must be able to process and compile information with a strong degree of accuracy.
• Working knowledge of FOIP legislation.
• Presents a positive, professional image and possesses strong interpersonal, customer
• service and communication skills.
• Manage financial transactions with a high level of internal controls ensuring accuracy.

Conditions of Employment:This position will be required to work some evenings and/or weekends.Current Criminal Reference check that is free of any offences.Must respect and actively promote occupational health and safety policies.Please apply by July 29, 2022.We thank all individuals for their interest in Olds College, only those selected for interviews will be contacted.Olds College is committed to an equitable, diverse, and inclusive workplace. We welcome applications from all qualified persons. We encourage applications from women, Indigenous Peoples, racialized persons, persons with disabilities and persons of any sex, sexual orientation, gender identity or gender expression.Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job

Stay Connected