CLK 09R - Regional Support Clerk - Jobs in Oliver, BC

Job Description

Regional Support ClerkClerk R9On November 1, 2021, the BC Public Service announced the COVID-19 Vaccination Policy that defines the conditions and expectations for BC Public Service employees regarding vaccination against COVID-19. Among other possible measures, proof of vaccination will be required. It is a term of acceptance of employment that you agree to comply with all vaccination requirements that apply to the public service. More information can be found here.This is a temporary opportunity until April 30, 2023, this temporary opportunity may be extended or become permanent.An eligibility list for future permanent and/or temporary vacancies in Oliver may be established.Bring your strong administrative experience and superior organizational skills to this challenging position.The Regional Support Clerk provides a range of administrative and clerical services in support of the Business Risk Management Branch’s various programs (AgriStability, Production Insurance, Wildlife Damage Compensation) with a specific focus on customer service.This role provides customers with information about the programs and guidelines, provides application packages and forms, assists with completion of program related documentation, and accepts fees and applications for these programs. The position supports the Program Representatives in responding to customer inquiries, scheduling appointments, and ensuring timelines specified in program guidelines are met, and obtains information to assist verification staff and claims staff with the verification and benefit processes. The incumbent is often the first line of contact for producers, agriculture sector representatives and other stakeholders, ensuring the timely communication of information and response to requests while maintaining positive working relationships and a well-organized office environment.Oliver is known as the “Wine Capital of Canada” and is situated amongst many vineyards and fruit orchards in the South Okanagan Valley, one of the most beautiful regions in British Columbia. With its river, small lake, mountains, dry antelope brush and sage grasslands, the area provides many opportunities for outdoor recreation such as bird watching, water activities, hiking, mountain biking, golf and winter activities. Oliver also has a wealth restaurants, wineries, and craft beer brew pubs to explore.The BC Public Service is an award winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer.The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.The BC Public Service welcomes diversity, value differences, and fosters inclusion.For information about the Indigenous Applicant Advisory Service please visit: Indigenous Applicant Advisory Service - Province of British Columbia (gov.bc.ca).For complete details about this opportunity, including accountabilities, please refer to the attached job profile. For specific position related enquiries, please contact Cameron.Stewart@gov.bc.ca. DO NOT SEND YOUR APPLICATION TO THIS EMAIL ADDRESS. For more information about how to complete your job application, add/edit your resume and for more useful tips when applying for jobs, please refer to the Your Job Application page on the MyHR website. If you are still experiencing technical difficulty applying for a competition, please send an e-mail to BCPSA.Hiring.Centre@gov.bc.ca, before the stated closing time, and we will respond as soon as possible to assist you.NOTE: Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.Job Requirements:In order to be considered for this position, your application must clearly demonstrate how you meet the education and experience as outlined below:Education and Experience:

• Secondary school graduation or equivalent (GED).
• A minimum of three (3) years related experience (i.e., clerical, customer service, receptionist, or administrative support etc.).
  • Preference may be given to applicants with four (4) or more years of this experience.
• A minimum of six (6) months experience delivering or providing direct client service (i.e., face to face customer support).
  • Preference may be given to applicants with one (1) or more years of this experience.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located in the Additional Information section at the bottom of the posting.A Criminal Record Check (CRC) will be required.APPLICATION REQUIREMENTS:Cover letter: NO - Please do not submit a cover letter as it will not be reviewed.Resume: YES - Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.Questionnaire (COMPREHENSIVE): YES - As part of the application process, you will be prompted to complete a comprehensive online questionnaire to demonstrate how you meet the job requirements. Please allot approximately 60 minutes to complete the questionnaire.IMPORTANT: Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.Quick Apply

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