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Assistant Banquets Manager - Jobs in Ottawa

Fairmont
Job LocationOttawa
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Job DescriptionResponsibilities:Reporting to the Banquets Manager, responsibilities and essential job functions include but are not limited to the following:

  • Consistently offer professional, friendly and engaging service
  • Ensure the efficient day-to-day operation of Banquet Department.
  • Participate in the creation and ensure the achievement of RPS scores and plan, initiatives and targets.
  • Continuously develop, promote and support a service culture in keeping with the standards of Fairmont Hotels and Resorts.
  • Plan, coordinate and supervise for prompt, courteous and efficient foodamp; beverage and meet services of the Banquet Department.
  • Interact with guests on an on-going basis to ensure exceptional service and guest satisfaction.
  • Liaise with the Conference Services/Catering Department to ensure that guest needs are clearly understood.
  • Ensure regular and effective communication takes place within the Department through individual and departmental communication meetings, pre/post function briefings and the daily interaction with all departments.
  • Ensure the highest quality of initial and continual development as well as ensure that development reviews are completed as required.
  • Promote and enforce the Fairmont Château Laurier Healthamp; Safety standards.
  • Ensure the consistent cleanliness and maintenance of equipment and overall work environment as well as the proper inventory of necessary resources.
  • Ensure all daily administrative reports and duties are completed with accuracy (Banquet billing, payroll, staffing, set-up sheet, etc.)
  • Develop and maintain a constructive, harmonious and communicative working relationship with all supporting departments
  • Other duties as assigned by the Banquets Managers

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