Customer Service Representative (Remote) - Jobs in Ottawa

Job Description

Annualytix Financial Services Inc. is a company dedicated to design, develop and implement the Financial Plan for individuals, families and business owners. We provide the best possible custom designed financial solutions for you, your family and your business. We give you the best rate guarantee for qualifying clients. We have the experience to ensure their client’s returns are filed with the most benefit to you or your business.We are seeking self-assured, vivacious candidates for a Customer Service position. This position is receiving incoming calls for customer service only—no sales! As the company #39;s first point of contact, a customer service representative is in charge of interacting with clients, offering assistance with a range of questions, and making sure the client is treated professionally while encouraging a positive experience. This is a fantastic opportunity with room for advancement and development.Responsibilities:· Establish a consultative rapport-building approach with customers.· Attend to the customers #39; needs in order to provide them with a unique and positive answer to their questions.· Show that you know a great deal about the services the company offers in order to deliver outstanding customer service.· Make sure that all administrative tasks are executed precisely.· Previous experience in customer service is necessary for this role.Our Perfect Worker· Our ideal customer service representative will be a dedicated worker who can function both independently and in a team in a hectic setting while paying close attention to detail. · Positivity and a can-do attitude toward all situations and problems.· Ability to work well in a team.· Capability to manage and organize own workload, ensuring deadlines and priorities are met.· Effectiveness under pressure.· Ability to be trusted and handle work of a confidential nature. Ideally, you have experience working in the service industry and possess exceptional communication and customer service skills. · Though not required because comprehensive training is offered, experience in a related role is preferred.We understand that having a fulfilling life outside of work is necessary for having a fulfilling life at work! Therefore, we provide: · Complete training for this role.· Flexible hours and remote work: Tailor your schedule to accommodate your obligations outside of work, provided that you are present during our core working hours.· 24 days off (public holidays included).· Up to $1170 in annual medical cashback for therapy, dental, optical, and consultation services, as well as an extra payment for dependent children.· Bonus for performance.· Structured career development programmes and in-house coaches.Equal Opportunity EmployerAn equal opportunity employer, we will consider all qualified candidates for employment without discriminating on the basis of any protected characteristic that is illegal, including race, color, religion or belief, gender, sexual orientation, gender identity, ethnic or national origin, disability, age, pregnancy or maternity, marital status, or status as a civil partner.Powered by JazzHR