Customer Service Representative, Gas Bar - Jobs in Parksville, BC

Job Description

Who we are:Mid Island Co-op is committed to a diverse and supportive working environment based on our core company values of Integrity, Community, Respect and Teamwork. And we are committed to giving back to our communities – last year we donated over $150,000 to a variety of local charities, programs and community organizations. We’re able to give back by keeping our profits right here on the Island. With 16 gas bars & 12 liquor stores located throughout Central and Northern Vancouver Island, we pride ourselves on providing quality service and products to our 55,000 members and customers. All Mid Island Co-op members are owners and receive cash back on purchases and equity in our company each year. Come in and see what we’re all about!What you’ll do:The Customer Service Representative, Gas Bar is responsible to ensure customer service is provided through maintaining a safe and efficient operation while adhering to company policies, procedure and standards.Provides customer service and maintains positive customer relations through the proper handling of questions, comments and complaints.Orders, receives and displays merchandise as directed.Processes register transactions, refunds and returns, activates gift cards.Stocks, faces and rotates product on shelves, ensuring display presentation and proper stock levels are maintained.Cleans spills and display fixtures to ensure a neat and organized store is maintainedEnsures sales floor and back stock are area clean of cardboard and debris.Ensure the proper care, use and maintenance of equipment and tools; reports repair requirement to the store manager.Handles merchandise ensuring quality, minimizing damages and markdowns, ensures price integrity including price changes.Promotes the prevention of robbery and violence in the workplace.Performs and follows all aspects of cash handling policies and procedures.Performs all aspects of opening and closing duties.Who you are:You are looking for a career in Customer Service and:You have a grade 12 education or acceptable combination of education and experienceYou have strong math skills and basic computer skills (Microsoft Word, Excel and Outlook)You are a team player with strong communication skillsYou are physically able to lift, push, and pull up to 50 lbsYou may require Propane Certification and/or FoodSafeYou align with Mid Island Co-op’s values of Community, Respect, Integrity and Teamwork.You believe in building relationships and collaborating to deliver solutions that matter most, and you recognize the value that different perspectives bring to meet shared objectives.Our Team Members receive competitive salaries, a comprehensive benefits package and an employer-contributed pension plan. We encourage our Team Members to take advantage of learning opportunities, to grow and develop and to foster a culture of teamwork and innovation.At Co-op, we embrace diversity and inclusion, and we’re working to create a workplace that is as diverse as the communities we serve. We support and provide an environment that allows all to bring their whole selves to work.Please note that all positions require a criminal background check and our safety-sensitive positions will require pre-employment alcohol and substance testing.We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.