Practice Manager - Penticton Dental Centre (FT) - Jobs in Penticton

Job Description

About us:Penticton Dental Centre has been serving South Okanagan for over 25 years.The team at Penticton Dental Centre is highly regarded in their field, brings extensive experience, regularly attend courses and dental conventions to stay informed of new techniques, the latest products, and the newest equipment.Led by Dr Matt Irvine, we are proud of our Google 4.8 Star rating!Our professional team has enabled us to diversify and concentrate our energy in becoming well-versed in different areas of dental services such as orthodontics, wisdom teeth surgery, Bioclear aesthetic bonding, Botox treatment, sleep apnea/snoring treatment, and much more.https://www.pentictondental.com/site/homeSchedule: Monday to Friday, full-time. No weekends!Benefits of Joining Our Team:

• Competitive compensation.
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services.
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education.
• Attend social and CE events to network with dental professionals in your community.
• Work-life balance and flexibility.
• Access to modernized technology to provide optimal oral care to patients.

The salary range is from $72,000.00 to $76,000.00 annually depending on experience. Annual salary is determined based on the candidate’s work experience and will be discussed during the interview process.Key Responsibilities:Operational Planningamp; Execution:

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, and operational excellence, and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to the team.

Complianceamp; Patient Safety:

• Partner with Compliance, DC Institute, and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership:

• Lead, coach, and motivate the team to improve productivity, engagement, and retention of patients.
• Drive the implementation of company programs, policies, and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
• Support recruitment efforts to interview dental professionals and assess for best fit.
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration.
• 3-5 years experience in either a clinical setting, retail sales, or customer service environment.
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory, and people management.
• Strong business acumen and extensive experience in budgeting and forecasting.
• Experience with dental software systems and Microsoft Office is preferred.
• Strong commitment to maintaining health regulation and operational standards.
• Willingness to work varied hours to align with business needs.