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AVEDA Key Holder - 24 hours - Fairview Pointe Claire - Pointe-Claire, QC - Jobs in Pointe-Claire, QC

Job LocationPointe-Claire, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

AVEDA Key Holder - 24 hours - Fairview Pointe Claire - Pointe-Claire, QC

  • Pointe-Claire, Canada
  • Retail - Store
  • 2218674
  • Aveda
Job briefThe artists primary responsibility is to provide artistic makeup services of the highest quality to achieve all sales and customer service goals. The role is responsible for using the MAC experience to attract and retain customers, ensuring excellent customer relationship management. The Key Manager also has additional administrative, operational and oversight responsibilities, as he or she supports the Store Manager and Assistant Manager in achieving all sales and customer service objectives.Primary Responsibilities:Customer Service (Developing Collaborative Relationships)
  • Use exceptional artistic and communication skills to perform a fast and well-executed makeup application, while ensuring that each customer receives a personalized experience of the highest quality that exceeds their needs and pleasures
  • Educate the customer by teaching them how to perform the desired
look * Improve the customer experience by providing information on the latest beautynews and trends * Provide personalized after-sales service to the customer with recommendations/invitations to events that match their interests, in order to increase customerloyalty * Develop and maintain excellent working relationships with colleagues, peers, managers, host mall or retailer managers and all internal and externalstakeholders * Treat others with dignity and respectDemonstrate ease of learning:
  • Adopt and use all business initiatives, training, programs and tools to personalize the service and thus attract and retain customers and support the director and assistant director, as directed, to train and encourage the team to use
them * Keep abreast of beauty and fashion news and trends, product/brand endorsements by celebrities (beauty bloggers and vloggers, brand e-commerce sites) to create a seamless consumer journey across all channels and share these ideas with the teamStrive for excellence in execution:
  • Implement all guidelines related to sales, art and training, marketing, merchandising and makeup to achieve all customer service and sales expectations and support the store manager/counter/assistant manager to teach the team how to implement these, when required
  • Comply with all of the Companys operational policies and procedures to ensure that the store/counter achieves organizational and administrative excellence at all times and support the store manager/counter/assistant manager in training and encouraging the team to follow them at all times
  • Assist the store manager and assistant store manager by performing administrative tasks, as required, and provide guidance and feedback to staff to ensure that all of the Companys operational policies and procedures are implemented in a timely manner and to a high
standard * Act as a key manager, responsible for opening and closing the store in accordance with retail security and operation guidelines and procedures (FSS locations)
  • Respond positively to feedback
  • Comply with the Companys time management and attendance policy
QualificationsQualifications:
  • Completed
high school * College diploma an asset
  • Cosmetic experience an asset
  • Able to work in a fast-paced environment including weekends and evenings
  • Professional behaviour and ability to be flexible and manage change in a positive way
Job: Retail - StorePrimary Location: CA-QC-Pointe-ClaireJob Type: NormalSchedule: Part-timeShift: VariableJob Number: 2218674We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.Type demploi : Part-timeHoraires de travail :
  • Evenings
  • Holidays
  • Morning shift
  • Weekend availability
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