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Customer Service Representative - Jobs in Portage and Main

Job LocationPortage and Main
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Our team in Winnipeg currently has an opening for a Customer Service RepresentativeYOUR ROLEamp; RESPONSIBILITIES

  • Ensure all activities are conducted in accordance with health, safety, quality and environmental management systems as well as corporate and local policies.
  • Accurately manage the order inputting process via direct online order entry
  • Identify additional customer needs and potential opportunities through effective information gathering techniques and communicate these findings to appropriate internal parties
  • Participate in up-sell activities and the promotion of other specialized services as identified by the business (i.e. maximizing minimum order requirements, identifying sales gaps)
  • Initial the customer complaint process
  • Enter and maintain Customer Prices
  • Issue invoice corrections and credit/debits
  • Uploading invoices in customer portals
  • Understand the resources within the business to be an effective problem solver
  • Maintains a broad knowledge of product availability (i.e. packaging, lead times, where stocked
  • Perform other duties as assigned
YOUR PROFILE
  • An EIT who would be looking to gain project and engineering experience would be ideal.
  • Customer service skills
  • SAP knowledge
  • Proficient to excellent skills in Excel
  • Process Optimization
  • Project Management
  • Understanding of Chemical Distribution
OUR OFFERINTERESTEDWe look forward receiving your application.Brenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.

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