Hospitality Support Worker for FALL 2023 - Jobs in Prince Albert

Job Description

Competition NumberP14145Posting TitleHospitality Support Worker for FALL 2023ClassificationBand 2LocationSaskatchewan Polytechnic Prince Albert CampusOther Location(s)Saskatchewan Polytechnic Prince Albert CampusBuildingPrince Albert Campus, Technical BuildingOther BuildingDate Posted11/30/2023Closing Date12/11/2023JIQ #60007Start Date12/11/2023End Date04/30/2023Open Until FilledNoOngoingNoCategory of workPart TimeBargaining UnitProfessional ServicesHours of WorkRegulated 36 hours (modified)Salary Range$18.97 - $22.67/hourTemporary Market StipendIncumbentTotal Assigned days (AC) / Total Hours per biweekly pay0.25FTEPosting StatusOpenThe hours for this position will primarily be offered Monday to Friday over the lunch period for approximately 3 hours a day. There may be hours nights or weekends but this happens seldom and there will be ample notice.Saskatchewan Polytechnic considers the diversity of our workforce to be one our leading strengths and greatest assets. Our employee diversity enhances our ability to meet the needs of an increasingly diverse student population. Currently, approximately 20% of our students are Indigenous. A continued emphasis on the development of a representative workforce is one of Sask Polytech’s strategic priorities and, as an organization, we are making significant efforts to attract and retain Indigenous employees.Job Duties/Qualifications, Skills and Abilities(QSA)Job DutiesJob DutiesTo provide support to the Hospitality and Tourism training programs.Customer Service and cashier duties – using a variety of different systems, process accurate and efficient customer transactions and complete end of day proceduresAssist in food preparation for hot and cold items, ensuring Food Safe conditions are met or exceeded at all times during all touch pointsProvide continuous communication with programming regarding preparation of cold kitchen items to support a seamless experience for customersAbility to work banquet, quick, counter or table service styles and work as a bartender for functionsFollow guidelines during service, making sure to understand and adopt all portion control guidelinesLabel items for sale and ensure daily menu information and pricing is updated and accurateFill and stock as necessaryOrganize till floats and prepare change ordersAddress inquiries from customersAssist with receiving and dispersal of food and supply ordersAssist with banquet set ups / service /tear down and general clean up after banquetsComplete dishwashing and cleaning tasks as requiredParticipate as a team member that accepts personal accountability and holds others accountableCommunicate with intent at all times – a conscious attention to whether the receiver receives and fully understands the communicationFacilitate various promotional activitiesOther duties as assignedQUALIFICATIONS, SKILLS, ABILITIES AND EXPERIENCESpecific AccountabilitiesDutiesRequired Qualifications, Skills and Abilities (QSA)1. Grade 12 or GED 2. 1 year of experience working in a customer service role 3. Priority will be given to candidates that possess Food Safe Level 1 Certification 4. Excellent customer service skills as well as effective, appropriate and professional communication 5. Ability to address minor work place issues that arise in day to day operations. 6. Knowledge of basic service standards and ability to multitask in all types of service – counter service, table service, bartending, banquet service 7. Basic understanding of point of sale operation and Moneris devices 8. Ability to operate commercial kitchen equipment 9. Knowledge of safety procedures and protocols (WHMIS) when using chemicals in a food service setting 10. Bondable 11. Computer skills – knowledge of software becoming prevalent in food services – labelling, online ordering, online scheduling, time sheets, use of POS till system 12. Basic product knowledge about menu item ingredientsDesired QSA