Director, Corporate Business Support - Term Position - Jobs in Regina region

Job Description

THE OPPORTUNITY AWAITS YOUREAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experiences. Reporting to the President and Chief Executive Officer, the Director of Corporate Business Support has a primary focus involving operational and program planning, stakeholder relationships, board engagement, operational management, financial management and the day-to-day operations and coordination of the many priorities that reside in the President and Chief Executive Officer corporate office. The role manages and controls the business support function on behalf of the PCEO office and the organization as a whole. Involvement of long- and short-range goals, process improvement, performance data management, budget coordination, operating policy and procedure, board governance management and administrative support. This role will require the candidate to take initiative and be diplomatic in a matter to identify opportunities with external stakeholders and internal departments for the betterment of the organization. This is an out-of-scope role that will serve a term of 18 months with the possibility for extension.WHAT YOU WILL DO1. Operational Planning

• Contributes to the development of long-term and annual planning for the PCEO office.
• Collaborates with Directors to accumulate reporting on corporate targets as defined by the PCEO office.
• Supports the development and implementation of the annual corporate planning process.

2. Financial Management

• Develops and manages the budget for the PCEO office.
• Ensures there is timely and accurate forecasting and ongoing analysis of the PCEO budget and expenditures and where necessary, ensures proactive mitigation strategies are developed and implemented.
• Ensures that financial management practices are aligned with corporate policies and required standards while ensuring effective Board Governance.

3. Board Governance

• Leads, oversees and supports REAL’s Governance structure, policies and processes and REAL’s Board of Directors (Board)
• Monitors the governance framework by ensuring alignment with best practices, compliance with reporting requirements, and delivery of key governance requirements internal and external to the organization.
• Develops and manages the electronic tracking system to ensure that board motions are delegated to the appropriate REAL Leadership Team (RLT) member, tracked and brought forward on a timely basis for subsequent discussion at Board or Committee meetings.
• Supports the development of the Board, Committee, Special Meeting and Annual General Meeting invitations, packages, and minutes.This includes all account management related to the previously identified items.
• Coordinates and supports Board and Committee meetings through the development of pre and post meeting materials (i.e., annual work plans, drafting agendas, briefing notes, background papers, presentations, minutes and action lists / business arising) and ensures they are issued within established timelines.
• Works with all business units to identifyamp; proactively initiate strategies to leverage REAL’s world class offerings to raise visibility and enhance REAL’s image on local and regional levels.This should be lead with alignment between the Governance Strategic Direction, operational requirements of the business, and with the office of the President and CEO.

4. Stakeholder Relationship Management

• Coordinates and supports the PCEO in meetings with the Board, Real Leadership Team, and City Administration.

5. Human Resource Leadership

• Provides direct leadership, mentoring, training and coaching of front reception staff.
• Conducts performance planning for staff (goal setting, review and assessment) and ensures that the performance process is complete for all department resources.

6. Risk Management

• Under direction and support from the PCEO, coordinates the review, monitors the development of the risk mitigation plan, and maintains the Corporate Risk Registry.

Performs other duties as allocated.Please note: Hours may vary based on operational requirements; Required to work undefined hours.RequirementsEducation and Experience

• Typically, the knowledge, skills and abilities required are obtained through completion of a University degree in Business Administration, Commerce, or other related discipline; combined with three (3) to five (5) years’ experience in policy development, planning, budgeting, performance measurement, and Board Management.

Knowledge, Skills, and Abilities

• Knowledge of core management practices.
• Knowledge of specific issues, trends and challenges within the context of the broader department and understanding of REAL operations.
• Knowledge of the principles, practices, and techniques of business administration, board management, and customer service.
• Ability to instruct and train departmental staff on new processes, procedures, software and hardware.
• Ability to express ideas effectively in oral and written form with particular emphasis being placed on the ability to prepare policies and procedures and to communicate orally to small and large audiences.
• Ability to establish and maintain effective working relationships in a team environment.
• Ability to use project management techniques, practices and software.
• Communication skills are used to lead and/or facilitate groups of stakeholders, to present complex and challenging content/issues.
• Change management skills include recognition and resolution of resistance to change.
• Problem solving and decision-making abilities.

BenefitsWHY CHOOSE REALHere at REAL, we can offer unique experiences unlike any other organization:

• Make a difference in your own community.
• Be a part of an industry responsible to create fun and memorable moments for our guests.
• We offer competitive wages and industry standard benefits.
• Matching Group RRSP plan.
• Ability to obtain free tickets to a wide variety of sporting and entertainment events.
• Discounts during events you participate in as a guest.