Ticket Sales Associate - Jobs in Regina region

Job Description

This role is primarily responsible for helping the Saskatchewan Roughrider Football Club generate and drive ticket sales via outbound campaigns. Sales efforts will be focused on season ticket retention, group tickets, packages, but will also support the overall Ticket Operations team as needed. Details: This role is perfect for those looking to gain unique experience in the Sportsamp; Entertainment Industry and be part of ensuring the overwhelming success the Saskatchewan Roughriders ticketing department.Outbound sales have been called an art, and this is an opportunity to learn from the best and utilize learnings by selling right in the heartland of the CFL. Where you’d shine:

• You are eager to hunt and close new business opportunities
• You are customer-centric, both internal and external
• You enjoy working in a competitive and fun sales environment
• You are both logical and creative when it comes to problem-solving
• You are a lifelong learner and are always eager to teach yourself, and others, new skills
• You are a team player always ready to collaborate and share

Key Responsibilities:

• Outbound sales calling to generate and drive ticket sales primarily in the consumer market

• Create and build relationships with new B2C and B2B prospects
• Active generation of new B2C and B2B leads
• Provide consistent, high-level experience to all clients
• Consistently contact prospects by phone, email , in person and other technologies 
• Answer all inbound sales calls and assist clients as needed
• Identify opportunities to upsell and cross sell to maximize ticket sales; from bowl seats to suites, youth to corporate tickets.
• Maintain a detailed touchpoint history in the database by logging all customer data and interactions in a clear, timely manner
• Stay up to date with all products, pricing, and benefits; stadium seating, preamp; postgame experiences, transportation and parking
• Exceed sales and revenue targets
• Hybrid with Ticket Operations with renewals, retention, game day, and all Customer Service
• Work in conjunction with the entire Ticket Operations team to uphold the mandates of the department regarding sales and service goals and objectives

RequirementsKnowledge/Skills/Abilities:

• Sales background with outbound experience is an asset, however on job training will be provided.
• Enrolled in or graduated with a post-secondary study in business, administration, or sports management.
• Proficient in Microsoft Office programs (Word, Excel, Outlook, PowerPoint)
• Proven skill in juggling multiple priorities and attention to detail in a fast-paced work environment with shifting priorities.
• Ability to work alone and in a team.
• Ability to work longer hours during the season, especially game days which are crucial for availability.
• Excellent oral and written communication skills.
• General business knowledge with a basic understanding of Saskatchewan Roughrider products and services

• A strong commitment to providing an exceptional customer experience
• Willingness to be coached, with an appetite to learn and get better every day
• Ability to work collaboratively, multi-task and meet deadlines in a fast-paced environment
• Must be available to work evenings, weekends and holidays as required

Requirements:

• Valid Driver’s License
• Available up to 35 hours/week

BenefitsOur employees are empowered to make a difference not only in the community, but in our business operations as well. It is our “secret” to a happy workplace. To do that, the Riders foster a culture that values respect, teamwork, hustle, hard work and fun (it is football after all!).The Saskatchewan Roughriders are advocates for equity and inclusion and want our workforce to reflect the diversity that makes our province strong. YOU are Rider Nation, and we want the growth of our team to reflect all the amazing talents Saskatchewan has to offer. We acknowledge the time and effort that is required to apply and thank all applicants for their interest, however only those chosen for an interview will be contacted.