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Customer Service Representative - Jobs in Repentigny, QC

Job LocationRepentigny, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Primary Locations: Repentigny, QuebecEmployee Status: RegularSchedule: Part-timeHours Number: 17

  • Do you truly care about human relations
  • Are you naturally inquisitive, with a keen interest in digital tools
  • Do you want to develop in an environment where the word "routine" doesnt exist
Being a Customer Service Representative means you ARE the face of National Bank. In this role, youll get the chance to create a positive impact on the lives of people, and flourish as part of a dynamic team.During a typical day, youll:
  • Warmly greet each client and meet their banking service needs
  • Share your knowledge of digital options with clients and help them carry out their day-to-day transactions
  • Refer clients to your experienced colleagues in investment, credit and business solutions
  • Propose banking services and offer solutions adapted to clients needs
  • Actively contribute to business development
  • Identify the risks inherent to Personal and Commercial Banking activities
Your role in a single sentence:
  • Make sure that every client in turn becomes an ambassador for National Bank!
  • You have a high school or college diploma and at least 2 years of relevant experience
  • You have customer service experience, and, especially, a strong ability to establish solid relationships with clients
  • Youre confident and dont hesitate to approach people
  • Youre comfortable with social media, tablets, smartphones, online tools and mobile apps
  • Youre thorough and reliable, as you represent clients financial interests
  • You adapt easily to change
  • Youre looking for a stimulating workplace thats constantly evolving, and which offers extensive career opportunities
  • Youre bilingual (if required in your region)
  • Youre flexible with respect to working hours.Youre mobile, in case we need you to help at a nearby branch.
As soon as you begin your position, youll get interactive on-the-job training so you can integrate quickly and fully experience the branchs energy. Youll be well supported by your colleagues throughout your learning because team spirit is central to National Banks values. Its very different from traditional academic learning.Your benefitsUpon hiring, you will be eligible for a wide range of benefits. In addition to competitive compensation, we offer attractive benefits for you and your family:
  • Health and wellness program, including many benefits
  • Flexible group insurance
  • Defined benefit pension plan
  • Employee Share Ownership Plan
  • Employee and family assistance program
  • Preferred banking services
  • Volunteer program
  • Telemedicine
  • Virtual sleep clinic
These are just a few of the many benefits we offer. Weve rolled out a number of additional measures to ensure your health, safety and wellbeing during the pandemic.Were putting people firstWere a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples lives.Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.We want our recruitment process to be fully accessible. If you require accommodations, feel free to let us know during your first conversations with us.We welcome all candidates! What can you bring to our teamReady to live your ambitionsParticular Condition:Please note that work schedule may vary according to operational needs.Quick Apply
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