| Auckland Jobs |
| Canterbury Jobs |
| Northland Jobs |
| Otago Jobs |
| Southland Jobs |
| Tasman Jobs |
| Wellington Jobs |
| West Coast Jobs |
| Auckland Jobs |
| Canterbury Jobs |
| Northland Jobs |
| Otago Jobs |
| Southland Jobs |
| Tasman Jobs |
| Wellington Jobs |
| West Coast Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Repentigny, QC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Join the Team!EBlock is experiencing rapid growth as a disrupter of the Automotive Auction industry. Our culture and our product are second to none. Our commitment to transparency and giving car dealers a better auction experience continues to be at the forefront of our growth.SummarySales Resolution Agent is a positive and energetic member of the arbitration team, having good experience in the automotive auction business. This individual will deal with customer complaints, having excellent customer service and communication skills will be an important factor in this role. Tracking and updating accounting records will also be a part of this role, thus accuracy or records is an essential skill.Core CompetenciesProviding ConsultationCustomer FocusCommunicationEnergy & StressTeam WorkQuality OrientationTime ManagementAdaptability/ FlexibilityDecision Making and JudgementPlanning and OrganizingProblem SolvingEthics and IntegrityJob DutiesProvide support in resolving issues between buyers and sellers in arbitrated vehicles.Review and validate customer complaints, investigate thoroughly and provide recommendations for resolution.Negotiate auction deals between buyer and sellerTrack and monitor payments from buyers and sellers and update Accounting records.Provide assistance to Sales Team in developing and recruiting buyers and sellers.Provide validation and sign-off on vehicle standards for future sales.Foster collaboration with all Stakeholders within a team environment.Keeps up to date with information about product and service innovations, changing needs of customers, market conditions and competitorsRequirementsHigh School diploma, G.E.D. or equivalentPost Secondary diploma or degree in a technical field preferredEffective leadership skills, with a strong focus on operations and business processes.Experience in the car auction/auto industry business an assetMechanical knowledge an assetStrong customer service skills and telephone mannerExcellent communication skills both verbal and writtenAbility to work with a high sense of urgency in a dynamic, fast-paced environmentOrganized with the ability to work to tight deadlines and under pressureExcellent administration skillsFlexible and able to adapt to change quicklyAble to follow instructions and work using your own initiativeBilingual in French highly desiredWorking ConditionsAbility to attend and conduct meetings.Manual dexterity required to use desktop computer and peripherals.Overtime as required.E Inc. is an equal opportunity employer and affirmatively seeks diversity in its workforce. E Inc. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age disability, genetic information, ethnic or national origin, marital status, veteran status, or any other protected by law. EOE Minorities/Females/Protected Veterans/Disabled