Receptionist - Jobs in Richmond Hill

Job Description

OPENTEXT - THE INFORMATION COMPANYAs the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.The OpportunityOpenText is looking for a friendly and professional receptionist to join our team. You will be the first point of contact for our clients and visitors, and you will provide administrative support to our employees. You will answer phone calls, greet guests, schedule appointments, handle mail, and perform other administrative duties. You thrive in a busy environment where the emphasis is on the delivery of high-level customer service support and superior service delivery to our stakeholders, including senior leaders and Executives.As a first point of contact, you are an ambassador of our brand and take pride in providing the best-in-class customer experience. This requires organization, creativity, active listening, and a superior level of professionalism.You are Great at:

• Ability to thrive in a busy executive corporate office environment while juggling a multiline phone system and acting as a first point of contact for our clients, guests, and employees (inclusive of property management, vendors and building security)
• Perform an extensive array of administrative tasks, including managing meeting room calendars, shipping and receiving and mail distribution, maintaining office supply inventory, ordering office and kitchen supplies, updating operating manuals etc.
• Maintain the professional appearance and general organization of the reception and mailroom
• Partner with key stakeholders within the office (i.e., Executive Assistants, Finance, IT, Marketing, Sales) to align and meet business objectives
• Support the coordination and logistics for large meetings and events such as executive meetings, and QBRs, and assist the setup, including catering (delivery) and/or room preparation, as time allows.
• Work closely with the Facility Administrators and security teams ensuring services run.efficiently and effectively
• Work closely with other Receptionists to ensure consistency of service delivery.
• Input Facilities requests (work order) into the building management online ticket system for security, repairs and maintenance and follow through to completion where applicable.
• Support with ad hoc projects (including space management), while always maintaining aquot;best in class quot; experience
• Identify and implement opportunities for improvement, including processes and procedures
• Other assigned projects and general administration tasks as required.

What It Takes:

• 4+ years of administrative support or front desk experience
• A completed course in facilities management would be an advantage
• College / University degree/certificate or equivalent work experience
• Highly proficient in MS Office Suite (Word, Excel, Outlook)
• Possesses excellent verbal/written communication and interpersonal skills.
• You are detail-oriented and have excellent organizationalamp; time management skills.
• Ability to interface and communicate with all levels of the organization, strong customer service focus.
• Provide a positive experience to our customers, clients, and employees alike
• Demonstrated ability to work collaboratively as part of a team
• Must demonstrate a desire to embrace learning and take initiative
• Ability to be discreet and handle confidential, sensitive information.
• Flexibility to work overtime, as needed

OpenText #39;s efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.OPENTEXT - THE INFORMATION COMPANYWe believe that our values are the compass that steers us in the right direction and helps us stay true to our mission. These values will not only guide our everyday decisions but also influence our strategic direction and the way we work. They reflect who we are as individuals and as a collective force, uniting us in our shared purpose.CREATE THE FUTUREWe create economic growth that is inclusive and sustainable.BE DESERVING OF TRUSTThe world #39;s most trusted companies trust OpenText, and we demonstrate this in our actions as individuals, as a company, and as technology.WE, NOT IWe build global communities of purpose and challenge by supporting each other to exceed expectations and solve complex problems.RAISE THE BARWe set high standards and exceptions, to learn, to be better.OWN THE OUTCOMEWe tap into our creativity to deliver incredible experiences for customers, to ourselves, and for our planet.quot;We believe a workplace should be human above all else. We ask excellence of our employees and reward it by creating an environment that is welcoming, challenging and that encourages real growth and development, not empty platitudes, or trinkets. quot; - Mark Barrenechea, CEOamp; CTO