Future Contact Center Opportunities - Jobs in Riverview

Job Description

Closing Date: 08/01/2024Company/Department: CGICEmployment Type (length of contract): Regular, Full-timeWork Model: Hybrid (In office: Tuesdayamp; Wednesday)Language: Bilingualism an assetInternal Title: Licensed Insurance Representative (LIR)Referral Award : Eligible for internal employees only. To be an eligible recipient, referral bonus guidelines to be following with required documentation sent to ccrecruitment@cooperators.caIf you have a passion for service excellence and a desire to create a positive experience for or customers, this position at Cooperators is for you!Our Customer Serviceamp; Insurance Sales Representative teams strive to provide a seamless and personalized client experience. Your career with us will be driven by your commitment to delivering financial service solutions to meet our clients #39; unique home and automobile needs in our contact center environment.Sounds like the career move you #39;ve been looking to makeHere #39;s what you need to know:

• This opportunity is for full-time employment, five days a week, starting from any one of the following dates:
• March 4, 2024
• March 25, 2024
• You are currently located in or are willing to relocate to the province of New Brunswick.
• This position operates in a hybrid model, with Tuesdays and Wednesdays in the office located at 10 Record St Moncton, New Brunswick.
• We provide paid in-house training for 6 consecutive weeks to get you servicing our clients in your home province and across Canada.
• Expectations to pass the general licensing exam within the first two weeks of employment with an organization who averages a 90% passing success rate.
• This role operates in a call centre environment where a high level of audio and visual concentration is required for extended periods of time.
• You will be subject to a Criminal Record and Consumer History background check as a condition of employment.
• Post-training, rotational shifts outside of standard business hours, Monday through Saturday.

What #39;s in it for you

• Bilingual (English and French) language bonus.
• Paid continued education as you work toward the Chartered Insurance Professional (CIP) designation.
• Training and development opportunities to grow your career in insurance.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• A comprehensive total rewards package, including competitive salary, bonus, pension, and benefits starting your first day.

What we #39;re looking for:

• You have completed post-secondary education.
• You are committed to self development and actively looking to learn.
• You showcase strong communication and interpersonal skills.
• Having customer service and sales experience is preferred.
• Having insurance or inbound contact center experience is an asset.
• You have or are willing to undergo all provincial licensing requirements in order to obtain and maintain all licenses, licensed applicants from regions within or outside of the province are encouraged to apply.
• You are working towards and/or willing to pursue the Chartered Insurance Professional (CIP) designation with priority given to C130 and C131 courses within the first two years of employment.

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That #39;s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.Referral Award : Eligible for internal employees only. To be an eligible recipient, referral bonus guidelines to be following with required documentation sent to ccrecruitment@cooperators.ca#LI-LC2