Customer Order Specialist - Jobs in Saint-Hubert, QC

Job Description

Company DescriptionAt Techo-Bloc, we aren’t just paving patios – we’re paving the way for great careers! Founded on a culture of innovation, we manufacture landscaping products focused on design, durability and flair. Our growing team is seeking passionate people, ready to make an impact.Intrigued Come grow with us.Why Work for UsWe love to brag. Techo Bloc offers its valued employees a competitive salary and a comprehensive benefits package. Here are a few of our perks:Leaders who are invested in your success;Have a dynamic job and evolving career path;Develop your skills and grow;Epic barbecues and Christmas parties;Possibility of remote work;Generous bonus program;Snack filled kitchens;Free parking;Considerable referral bonuses;Employee discounts on Techo-Bloc’s products;Employee Assistance Program (EAP available 24/7);English and French language courses available (if it’s a work requirement).The peopleOur people are the best part of the job.Our Customer Order Specialists are committed to delivering an outstanding client experience and are determined about doing the right thing. This department values a ‘can do’ attitude, thrive together when challenged and is quick to embrace those eager to learn.If you are ready to unleash your potential, Techo-Bloc is the place to do it!Job DescriptionWe are seeking a dynamic and results oriented new player who will strive to meet our customer needs to make every client feel valued. You will manage our customer order inquiries from our distribution centers alongside a team of dedicated and professional bilingual Specialists.Here is a snapshot of your day-to-day:Process customer purchase orders received via telephone, email, fax and online ordering, for both Canadian and American markets;Follow up with our customers on past due orders that have not been picked up;Respond to product availability inquiries from our customers and sales team;Recommend alternatives and solutions to our customers based on customer requirements and product availability;Coordinate pick up and/or delivery dates with our customers;Work with sales and marketing to coordinate the delivery of merchandise to meet our customer’s needs.QualificationsHigh school diploma or combination of education and equivalent experience;Customer related service experience with a positive ‘can do’ attitude;Problem resolution, organization, coordination, and ability to do effective follow-ups;Fluency in Microsoft Office tools;Attention to detail is always a priority;Ability to multi-task, and prioritize work;Self-motivated with the ability to learn quickly;Excellent bilingualism (French and English), both oral and written;Knowledge of Microsoft Dynamics AX or any other ERP system is an asset.Additional InformationYour contribution is very precious to us, just like the stones we produce. Techo-Bloc foster a culture of innovation where each individual brings a special touch to his field of expertise. The company is growing, your ideas and your talents are required to contribute to the development of the prestigious brand image that Techo-Bloc has developed over the years.We thank all applicants for their interest; however, only those under consideration will be contacted.Quick Apply

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