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Customs Coordinator - Jobs in Saint-Laurent

Andy Transport
Job LocationSaint-Laurent
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

Customs CoordinatorAbout usANDY takes great pride in delivering exceptional, customized services encompassing goods transportation, logistics, warehousing, and fleet management solutions. With a wealth of European and North American experience and expertise in our domain, we are renowned for our ability to translate clients #39; operational needs into lucrative business opportunities. Our integrated services are designed to provide added value and streamline our customers #39; experiences. As one of the largest woman-owned asset-based transportation companies in North America, we have experienced remarkable organic growth since our inception in 2012, expanding from a single business unit comprising 60 employees to now encompassing four thriving business units with a dedicated team of 500 skilled professionals. This substantial growth positions us favorably to continue our upward trajectory and further expand our operations.About the roleJoin ANDY Transport as a Customs Coordinator, where you #39;ll nurture strong client relationships, identify growth opportunities, and ensure the seamless delivery of logistics solutions. As the main contact for specific accounts, collaborate with internal teams, optimize transportation plans, and contribute to achieving division targets. Your role involves daily customer communication, prompt issue resolution, and proactive customer satisfaction efforts. Be a key player in our dynamic and collaborative environment, making a meaningful impact in logistics service excellence.What you’ll do here:

  • Responsible for ensuring the efficient and compliant movement of goods across international borders.
  • Preparing and managing customs documentation, coordinating with customs authorities, and working closely with drivers and operations teams to facilitate timely customs clearance.
  • Stay updated on regulatory changes, leverage technology to streamline processes, and contribute to the overall efficiency and success of the company #39;s cross-border operations.
  • Identify and mitigate potential risks related to customs processes, including delays, fines, and non-compliance.
  • Develop and implement contingency plans for unexpected customs-related issues.
  • Generate regular reports on customs activities, compliance rates, and performance metrics.
  • Analyze customs data to identify trends, areas for improvement, and opportunities for operational efficiency.
  • Ensure a high level of customer satisfaction by providing timely and accurate information regarding customs clearance.
  • Address client inquiries and concerns related to customs processes in a professional and efficient manner.
  • All order entry requirements completed in TMW in a timely fashion, creating no delays in operations and the customer experience
RequirementsWhat you bring to the table:Proven experience in client support or account management in transportation.· Excellent communication in English and French, both verbal and written.· Ability to build and maintain strong client relationships.· Strong negotiation abilities for contract agreements and rate discussions, technical proficiency (Word, excel, Outlook, CRM, and TMS)· A self-starter with the drive to exceed targets and contribute to the company #39;s growth.BenefitsWhat we offerWorking here means you #39;ll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:·A competitive salary·Flexible work arrangements·benefits package, with access to virtual healthcare·An annual wellness account that promotes an active and healthy lifestyle·Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues·Inspiring leaders and colleagues who will lift you up and help you grow·A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as uniqueWe are an equal opportunity employerAt Andy, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

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