French Bilingual Tax Advisor – Canada - Jobs in Saint-Hyacinthe

Job Description

Job DescriptionJob Opportunity OverviewAre you looking for a seasonal job opportunity with Canada #39;s top tax software company If you have experience as a tax professional and great communication skills, we want you to join us in helping customers complete their taxes using Intuit TurboTax products. Your expertise will contribute to our mission ofquot;Powering Prosperity Around the World quot; by providing guidance and support to our customers. You will also play a vital role in enhancing our brand by delighting customers and empowering them to prepare their taxes.TurboTax is the number one best-selling tax preparation software brand in Canada. Intuit, the parent company of TurboTax, is consistently ranked as one of the best employers and most admired software companies by Fortune.What You #39;ll Bring:

• Minimum 3+ years of professional tax preparation experience with tax software
• Prepared a minimum of 125 tax returns per tax season for the last 3 years
• Experience in preparing various federal and provincial tax returns for individuals, including students, pensioners, self-employed individuals, rental property owners, investors, and those with foreign income
• Experience in preparing customer personal tax returns from start to finish, including employment income, self-employment income, rental income, investments, T1135, foreign income, and all credits and deductions
• Knowledge of tax laws and concepts, critical thinking, and problem-solving skills
• Comfortable with Windows, mobile platforms, and G-suite applications (Docs, Sheets, etc.)
• Excellent written and verbal communication skills
• Flexible availability/schedule
• Bilingual proficiency in English and French (reading, writing, and speaking) is an asset
• Experience in preparing Quebec tax (TP1) returns is an asset
• Experience providing support in a contact center environment is an asset

Your Responsibilities:

• Provide tax guidance for personal tax returns in a remote, seasonal, and customer-facing role
• Collaborate with customers to prepare or review their tax returns, ensuring compliance and accuracy through tax guidance and preparation services
• Research and troubleshoot tax questions, providing specific tax advice to customers (written and oral)
• Provide full-service assistance for preparing, reviewing, filing customer returns with the CRA, or guiding customers as they prepare their own tax returns with tax advice, preparation, and guidance on required documents
• Stay up-to-date with tax regulations to provide accurate advice on maximizing customer tax returns
• Create positive customer interactions and experiences by empathetically using deep knowledge and expertise to instill confidence
• Proactively seek and deliver accurate answers to customer inquiries, utilizing government websites, resources, and team expertise and translating complex information into everyday language
• Resolve customer inquiries by applying defined practices, procedures, and company policies

Intuit offers a competitive compensation package with a pay-for-performance rewards approach. The expected base pay range for this position varies by location and is accompanied by cash bonuses as per our applicable plans and programs. Learn more about our compensation and benefits at Intuit®: Careers | Benefits. Pay is determined based on factors such as job-related knowledge, skills, experience, and work location. Intuit regularly compares employee pay for ongoing equity across different ethnic and gender categories.