French Bilingual Tax Advisor – Canada - Jobs in Saint-Jean-sur-Richelieu

Job Description

Job DescriptionJoin our Team as a Seasonal Tax ProfessionalWe are seeking highly motivated individuals with experience in tax preparation to join our team at the #1 tax software company in Canada. As a Tax Professional, you will play a crucial role in helping our customers complete their taxes using Intuit TurboTax products. Your expertise and excellent communication skills will help us empower individuals to take control of their financial well-being.At TurboTax, we are committed toquot;Powering Prosperity Around the World quot; and enhancing our brand by providing expert guidance and exceptional customer support. Join us and be part of a company that has been recognized as a best employer and consistently ranks on Fortune #39;squot;100 Best Companies to Work for quot; andquot;Most Admired Software Companies quot; lists.What You #39;ll Bring

• Minimum 3+ years of paid professional tax preparation experience, using professional tax preparation software
• Experience preparing a minimum of 125 tax returns per tax season for the last 3 years
• Ability to prepare and support various federal and provincial tax returns for individuals, including students, pensioners, self-employed individuals, rental property owners, investors, and those with foreign income
• Experience filing end-to-end customer personal returns, covering employment, self-employment, rental income, investments, T1135, foreign income, and all credits/deductions
• Knowledge of tax laws and concepts, strong critical thinking, and problem-solving skills
• Familiarity with Windows and mobile platforms, as well as G-suite applications (Docs, Sheets, etc.)
• Excellent written and verbal communication skills
• Flexible availability/schedule
• Bilingual proficiency (English and French), including reading, writing, and speaking, is a plus
• Experience preparing Quebec tax returns (TP1) is a plus
• Experience providing support in a contact center environment is a plus

Your Role and Responsibilities

• Guide customers through the process of completing their personal tax returns remotely in a seasonal and customer-facing position
• Collaborate with customers to prepare or review their tax returns, ensuring compliance and accuracy
• Research and address tax-related questions from customers through written communication or phone calls
• Provide a Full Service experience by preparing, reviewing, and filing customers #39; returns with the CRA (Canada Revenue Agency) or assisting them in preparing their own returns with tax advice and guidance
• Stay up to date with tax regulations to provide accurate advice on maximizing customers #39; tax returns
• Create exceptional customer experiences by displaying empathy, deep tax knowledge, and expertise
• Proactively seek out and deliver accurate information to customers by using government websites, professional resources, and the expertise of the team
• Follow established practices, procedures, and company policies to troubleshoot and resolve customer inquiries

Intuit offers a competitive compensation package with a strong pay-for-performance rewards approach. The expected base pay range for this position varies depending on the location: PEI $25.50 – 34.50, BC $25.50 – 34.50, Nova Scotia $25.50 – 34.50. In addition, eligible employees may receive cash bonuses as part of our compensation and benefits plans (learn more about our benefits by visiting our Intuit®: Careers | Benefits page). Pay is determined based on job-related knowledge, skills, experience, and work location, with regular comparisons to ensure pay equity across ethnicity and gender categories.