Teller - Jobs in Saint-pascal, QC

Job Description

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods.Job LevelNV-02The incumbent serves members and customers who require assistance with monetary and convenience transactions. He or she advises and assists members and customers in selecting and using automation solutions, and provides them with general information on Desjardins Groups service offer.General Information on the PositionMain responsabilitiesCarry out monetary and convenience transactions (e.g. deposits, withdrawals, Desjardins access cards, bill payments and bill management, account information and changes, personalized cheque orders, plans, direct deposits and withdrawals, certified cheques, drafts and money orders, automatic transfers, account statements). Verify and record supporting documents required to carry out transactions. As needed, process round-the-clock and ATM deposit envelopes.Advise and assist members in selecting and optimizing their use of various available tools, fostering autonomy and promoting automation (e.g. ATMs, AccèsD Internet and telephone, Desjardins mobile services, Desjardins.com, as well as additional channels such as the Student Service Centre and Desjardins Bank).Listen to members and customers needs in order to ensure their full satisfaction and identify sales opportunities, and, when appropriate, refer them to individuals who can meet their needs.Contribute to sales growth by taking part in various solicitation and referral activities.Ensure that all activities are completed in a timely fashion and in accordance with prescribed quality standards.Maintain the security of transactions and operations in accordance with current policies, practices and standards.Other working conditionsSchedule : part timeNumber of job available: 1QualificationsHigh school diplomaA minimum of 1 year of relevant experiencePlease note that other combinations of qualifications and relevant experience may be consideredFor vacant positions available in Quebec, please note that knowledge of French is requiredSpecific knowledgeKnowledge of all counter and convenience products and servicesKnowledge of all Desjardins products and services aimed at caisse members and those offered by business centres, components, distribution networks/channels and as well as those of competitorsKnowledge of integrating data into systemsKnowledge of security measures, legal framework and internal controlsUnderstanding of the philosophy and fundamentals of financial services cooperativesKnowledge of operating procedures related to convenience products and services and automated and assisted transactionsKnowledge of service standardsDesjardins Cross-sector skillsAction oriented, Customer Focus, Differences, Nimble learningKey competencies for the jobAction oriented, Collaborates, Communicates effectively, Customer Focus, Innovation, Interpersonal SavvyWork LocationCaisse Desjardins du Centre Est de KamouraskaTrade UnionNon SyndiquéUnposting Date2021-09-23Job FamilyMember/client sales and service (FG)Quick Apply

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