Field Technician - Jobs in Sainte-Foy, QC

Job Description

Company DescriptionFocal Systems is the industry leader in retail AI solutions. We are a Silicon Valley-based startup that has more than doubled in size every year since our founding. Our mission is to automate and optimize brick and mortar retail using deep learning computer vision. Focal has been deployed at scale with the top retailers in the world. We are looking for smart, creative, and passionate people who love to learn, enjoy thinking critically, share our values, and want to build a great and enduring company.We have built the next-generation operating system for brick & mortar retail. This OS leverages shelf-mounted cameras that constantly measure the state of the retailers’ shelves and use that information to order quicker and smarter, planogram better, and schedule, direct, train and manage their staff. We have proven this with major retailers around the world.Job DescriptionWe are currently expanding our operations throughout Canada. We are looking for a Field Technician / Team Lead who can lead and champion deployments for our first customers in your area. This role will have overall accountability for the successful deployment, maintenance, and adoption of our system. This is a part-time position working flex hours with a path to a full-time position.ResponsibilitiesOverall accountability for deployment, training, and customer successSupervision of Field Technicians and contractorsTroubleshooting and quality controlOnboarding/scanning products into the systemRoutine stops at our client locations for battery swaps and diagnosticsOnsite and offsite maintenanceLearn to build devices and deploy themDynamic oversight of services and operationsServe as a primary point of contact reporting anything relevant in the field back to our Product TeamRequirements1+ years experience as a Field Service TechnicianProven team lead or supervisory experienceOrganized, detail-oriented, dependable, and self-sufficientStrong customer service orientationInterested in technologyThrive in a fast-paced environmentFlexible with your schedule, including nights and weekendsMust have a valid drivers license and ownership of a reliable vehicleMust have a working smartphone (Android or iPhone)Why Focal SystemsStrong Mission and ValuesWe are a tightly-knit team with an ambitious mission and a strong set of core values, which define our approach to business and have successfully guided us since inception.Exceptional TeamWe are a team of hard-working, fun-loving professionals from some of the most eminent universities, research labs, and tech companies of our time. We pride ourselves on recruiting exceptional individuals to help us redefine the state-of-the-art.Outstanding PartnersWe work with 10+ of the largest retailers in the world and have a world-class roster of investors, advisors and partners to support & advise us in our endeavors.BenefitsPaid Time Off & Sick TimeJob Types: Full-time, Part-time, Temporary, PermanentPay: $24.00 per hourSchedule:

• 8 hour shift

Expected start date: 2021-09-14Quick Apply

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