Customer Support Rep / Material Handler - Jobs in Saskatchewan

Job Description

Looking for a long-term career where you can achieve growth and success Emco’s business model is unique and rewards hard work and dedication. We are currently looking for a Customer Support Rep / Material Handler for our North Battleford location.About EMCO North Battleford:At EMCO North Battleford, we pride ourselves in providing excellent customer service, focusing on growing our business by doing the right thing and having a team of motivated people that act like owners. We offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences.What EMCO Offers You:Great mentors and on-the-job trainingGrowth potential with competitive salary, benefits, and profit sharingAn inclusive and professional workplaceA career with a solid, stable company with strong core valuesParticipation in our pension plan with employer contributionsPosition Summary:The Customer Support Rep / Material Handler will provide support to customers who come to our counter, as well as ensuring the warehouse runs smoothly. They will provide support to customers by answering questions in person and through e-mail/telephone, picking, and entering orders and following up on any backorders. Their goal is to provide the highest level of customer service by maintaining, stocking, and keeping an organized and clean warehouse.Duties and Responsibilities:Assist with loading and unloading of customer and vendor vehiclesAssist customers who purchase material at the sales counterReceive and put away stockEnter, pick, and pack sales orders generated at the sales counterMaintain, organize, and clean the warehouse and sales counter area including any merchandising displaysInform the buyer when stocks levels are lowFollow up on backorders with vendors and provide customers accurate delivery datesProcess returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all proceduresPerform other tasks such as receiving and administrative duties as requested by the Profit Centre ManagerQualifications:Grade 12 diploma or equivalent; College/University degree an assetA minimum of 2 years of experience with counter sales/warehouse preferredOutstanding customer service and verbal communication skillsExcellent relationship building skills with customers, vendors, and teammatesAbility to learn and operate the applicable software system used to process ordersExperience working in a fast-paced environmentIntermediate math skills with a strong attention to detailAbility to learn how to operate material handling equipmentPossess a strong work ethic and a high standard of integrityAbility to work well independently and in a team settingPreferred Skills:Previous experience with or knowledge of plumbing and heating products sold at the Profit CentreAbility to use the Internet as a resource to problem solve and find alternative solutions for customersExperience using Trend, Eclipse, Word, Excel, and OutlookForklift/reach truck training/accreditationHow to Apply:Please submit your cover letter and resume to Kim Neufeldt at: kneufeldt@emcoltd.comEMCO is an equal opportunity employer and is committed to maintaining a discrimination, harassment, and barrier free workplace where all employees can contribute to their fullest potential. EMCO is committed to diversity, equity, and inclusion in our workplaces. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, colour, creed, place of origin, sex, sexual orientation, gender, gender identity, gender expression, religion, family or parental status, or any other characteristic protected by the law. We welcome applications from all minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, neurodiversity, and others who may contribute to the further diversification of ideas.To apply for this job email your details to kneufeldt@emcoltd.com.Quick Apply

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