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Job Location | Saskatchewan |
Education | Not Mentioned |
Salary | Not Mentioned |
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Functional Area | Not Mentioned |
Job Type | Permanent |
Where: Remote WorkType: Part timeamp; Full-time hourly roles (depending on availability provided)Number of moderators to hire: Multiple vacanciesWho we Are: Hello! We are a leading global independent full service social media agency, founded 21 years ago.Our 260+ team members look after some of the world’s largest brands (Sony Playstation, Mondelez ,KeurigDr Pepper). We pride ourselves on our ability tobuild strong relationships with our clients enabling us to be the voice of their brand on Social.We believe that brand protection protects more than just our clients’ brands but also their online communities.Our aim is to ensure clients that their audiences’s voice matters and they have a safe place for communication. Do you have an interest in creating safe online communities Would you find it exciting to work with a global gaming brandSound like you We’d love to talk to you about this position! We have a great opportunity to build a NEW team of native level US English Content Moderators in North America across different time zones. A Content Moderator #39;s job is to make sure all user-generated content on the platform is free of illegal, hate speech and harmful content that goes against the community guidelines. However, their job is more than policies and rules, but it’s also about making good judgement calls in ‘policy grey areas #39; when workingin a fast paced environment whilegoing over a high volume of content.The Opportunity As a Content Moderator, your role will consist in keeping users’ experience safe, enjoyable, and inclusive at all times, so that players of all ages can feel comfortable and confident when using our client’s gaming platforms.The role is crucialin safeguarding the gaming online community, by making sure any harmful language and inappropriate content is reviewed and moderated at all times and escalated if necessary. What to expect on a typical moderation shift On your shift, you’ll be going over a set amount of reported content which is all centralised in our moderation tool. The content can range from comments, chats, strong graphic images, videos and audio files. Dependant on the number of content reports in the queue, you will be expectedto moderate a set number of reports per hour. Moderation guidelines are provided by the client and will be accessible throughout every shift as well as part of your training and onboardingIn addition to: