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Technical Support Analyst - Jobs in Saskatoon

Job LocationSaskatoon
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

How to Apply: https://career17.sapsf.com/sfcareer/jobreqcareerjobId=39493 amp;company=CamecoApplication InformationEmployer Name: Cameco Corporation-SaskatoonEmployer Address: Map it2121 11TH ST WSASKATOON,SK CANADAS7M1J3Contact Phone: .DescriptionReporting to the manager, client services, you will join a high-energy, customer focused team responsible for delivering IT services through Camecos Saskatoon-based Client Services team.In this role, you will:- Carry out a variety of assigned technical support tasks that support the IT Lifecycle of computer hardware and peripherals- Assist in activities including but are not limited to, inventory and asset management, imaging, configuration and disposal of desktops, laptops, and other related equipment- Diagnose and resolve computer hardware and software issues and escalate tickets that require higher level support for final resolutionRequired:- Diploma in information technology or in a related technical field- A minimum of 3-5 years of experience in an IT support environment- Equivalent combination of education and work experience considered- Knowledge of desktop hardware, preferably from an enterprise or business environment- Knowledge of software installation and troubleshooting in a Windows environment- Demonstrated experience providing outstanding customer service and troubleshooting skills- Understanding of IT Service Delivery models and principalsRecommended:- Experience with Windows 10amp; 11, Active Directory, Microsoft Office products, Apple, and Dell products- ITIL, Help Desk Institute certificationConditions of Employment:Background CheckCameco is proud to offer a competitive total reward package which includes:Competitive compensation program with base and variable payFlexible health, drug, dental, and vision plan with a health spending and personal spending accountFixed benefits including employee and dependant life, AD amp;D, disability benefits and paid vacation leaveEmployeeamp; Family Assistance ProgramsRRSP and RPP matching programCareer development opportunitiesRelocation Assistance

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