Assistant Property Manager - Jobs in Scarborough, ON

Job Description

Why join usAre you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places If so, we would love to tell you our story.At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service-focused. We get stuff done, and have fun doing it! We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers.We are looking for a highly motivated Assistant Property Manager to join our team at Scarborough Town Centre. Reporting to the Property Manager, in this role, you will support the retail team in the day-to-day operations of STC, providing outstanding service to our tenants, customers and Guest Experience team.As a member of this team, you will be responsible for:TENANT RELATIONSHIP MANAGEMENT

• Assist in establishing and maintaining world class tenant relations as part of the Oxford Commitment
• Support ongoing relationships to understand tenant needs, concerns and contribute to resolutions
• Ensure prompt and courteous attention to tenant requests, from both store level and head office
• In conjunction with Operational teams, conduct property inspections with the intention of identifying maintenance issues or safety concerns that could negatively impact the customer or tenant experience
• Maintain the tenant manual and coordinate annual updates, as well as supporting the education and enforcement of policies and procedures
• Maintain vacant suites to Oxford’s standard and assist the leasing team as required
• Prepare tenant memos as required
• Lease interpretation and ensure adherence to requirements
• Manage and forecast admin budget/non-recoverable expense, conduct monthly variances on operating accounts
• Ensure tenant visitations are updated in the CRM module - OxConnect, with pertinent information

GUEST EXPERIENCE SUPPORT

• Support with the day to day functions of the Guest Experience team alongside the Guest Experience Supervisor
• Support with property execution of Oxford National Programs supporting internal employee engagement and shopper experience training, including research and focus group studies
• Support with the execution and oversee the operations of the new roaming Service Ambassador program including setting the annual budget, staffing in conjunction with the Guest Services Supervisor and Property Manager

SPECIALTY LEASING/ STORAGE MANAGEMENT

• Support with all storage requests, renewals, administration, tours and terminations
• Ensure prompt and courteous attention to tenants requests/concerns as required, in relation to storage

To succeed in this role, you:

• 3-5 years’ experience in Property Management Required
• Experience in a retail environment is an asset
• Post-secondary degree with focus in business or real estate
• Enrolment in RPA/CSM is an asset
• Strong computer skills and knowledge of MS Office required, basic knowledge of JDE preferred
• Demonstrates analytical decision-making and customer service skills
• Demonstrates excellent communication skills both written and oral
• Demonstrates excellent critical thinking and problem-solving skills
• Demonstrates the ability to be a team- player and displays leadership qualities
• Strong interpersonal skills are required to build relationships with tenants

Our story:Oxford Properties Group (“Oxford”) is a leading global real estate investor, asset manager and business builder. It builds, buys and grows defined real estate operating business with world-class management teams. Established in 1960, Oxford and its portfolio companies manage approximately C$70 billion of assets across four continents on behalf of their investment partners. Oxford’s owned portfolio encompasses office, logistics, retail, multifamily residential, life sciences and hotels; it spans more than 150 million square feet in global gateway cities and high-growth hubs. A thematic investor with a committed source of capital, Oxford invests in properties, portfolios, development sites, debt, securities and real estate businesses across the risk-reward spectrum. Together with its portfolio companies, Oxford is one of the world’s most active developers with over 100 projects currently underway globally across all major asset classes. Oxford is owned by OMERS, the Canadian defined benefit pension plan for Ontarios municipal employees.For more information on Oxford, visit www.oxfordproperties.comOMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.Quick Apply

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