Global Systems Operator (Mainframe Operations) - Hybrid - Jobs in Scarborough, ON

Job Description

Requisition ID: 168102Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Looking for a hybrid role We have the job for you! Our employees in hybrid roles can alternate between work from home & onsite in the office with the details to be determined, based on business needs.The team:Scotiabank’s Global Systems Operations Centre (GSOC) is a unique area which spans the bridge between development/project support and providing production services. The key elements of the area focus upon the development and maintenance of operational aids such as output management, code control, and automation of application balancing as well as environment builds and application testing and are key to the continued success and achievement for both batch and online availability targets.The role:You are a part of a team that’s responsible for the consistent delivery and completion of Domestic & International Production batch processing and service and infrastructure monitoring. This include maintaining service to 1000+ domestic branches & 3000+ International branches. We process 65,000+ jobs daily across 200+ applications in 55+ countries.You will be expected to be a part of the teams’ rotational on-call duties and, when required, be a part of after-hours project deployments in the evenings or weekends.Is this role right for you

• You are eager to perform infrastructure, application, and batch monitoring by using best of breed workload automation & monitoring tools to ensure operational risk is mitigated to prevent service outages and monetary impact to the bank.
• You thrive on consistently meeting and/or exceeding user expectations pertaining to the delivery of critical Canadian & International online and batch processing through the provision of first-line technical support activities.
• When called upon, you want to play a vital role in system recovery; expedient service restoration; and as well, data security & code promotions.
• You thrive in providing technical support to various user groups and/or acts as a liaison between various competing interests in the timely processing and completion of high-profile project implementations.
• You are fine with rotational work shifts in a 24x7 operations environment, including days, evening, overnights, weekends & banking + statutory holidays. Staff members can be asked to work three 12-hour shifts per week on a rotating basis of days and nights.

Do you have the skills that will enable you to succeed in this role

• You have excellent communication (verbal & written) skills to ensure incidents/problems are understood and documented accordingly.
• You have at least 2+ years of hands-on technical working experience in an IT operations-based environment.
• You have at least 2+ years of hands-on technical working experience in the use of Workload Automation Tools (e.g., CA7 Scheduler [Broadcom/formerly CA]).
• You have at least 2+ years of hands-on technical working experience in the use of Broadcom’s (formerly CA) AutoSys.

• You have hands-on working experience in the use of an IT ticketing system that spans incident management, problem management & knowledge management.
• You possess working knowledge of monitoring tools like IBM’s AQA-Synthetic Transaction Monitor (STM) and Service Now.

• You can demonstrate working knowledge with Broadcom’s (formerly CA) Endevor ®, IBM’s TSO (Time Sharing Option), IBM’s JCL (Job Control Language), IBM’s IMS (Information Management System) & IBM’s CICS (Customer Information Control System).
• You can function in a fast-paced, high-pressure environment.
• You can adapt to change in process/procedure to accommodate our customers while focusing on risk mitigation and customer service.
• You have excellent organization and time management skills with the ability to manage multiple problems from simple to complex concurrently.
• Post-secondary education in Computer Science, Information Systems, or in a related field.

Whats in it for you

• Youll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world.
• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success! We also foster an environment of innovation and continuous learning.
• We care about our people, allowing them to design how they work to deliver amazing results.
• We offer a competitive total rewards package, including a performance bonus, company matching programs (pension & Employee Share Ownership), generous vacation; health/medical/wellness benefits; employee banking privileges.
• When required onsite as a part of a hybrid work model, our primary location in Scarborough is:
  • Renovated with a design focus on enabling collaboration through both environment and technology.
  • Furnished with an onsite cafeteria that serves hot foods, salads, sandwiches & snacks.
  • Equipped for breaks with table tennis, table soccer, pool table & TV’s. Our lounges have fridges, microwaves, complimentary hot beverage stations & water dispensers.
  • Minutes by TTC bus from Warden subway station on Line 2. Scheduled 2023 opening of the Eglinton Crosstown Light Rail Transit with the Birchmount stop that’s steps away.
  • Minutes from the 401 & DVP. Free onsite & offsite employee parking with charging stations for electric vehicles onsite.

#scotiatechnology#LI-hybridLocation(s): Canada : Ontario : ScarboroughScotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.Quick Apply

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