QC Lab Supervisor - Jobs in Scarborough, ON

Job Description

WHO WE AREOur Brands: The Estée Lauder Companies Inc. is one of the world’s leading manufacturers and marketers of quality skin care, makeup, fragrance and hair care products. The company’s products are sold in approximately 150 countries and territories under brand names including: Estée Lauder, Aramis, Clinique, Prescriptives, Lab Series, Origins, Tommy Hilfiger, MAC, Kiton, La Mer, Bobbi Brown, Donna Karan New York, DKNY, Aveda, Jo Malone London, Bumble and bumble, Michael Kors, Darphin, Tom Ford, Smashbox, Ermenegildo Zegna, AERIN, RODIN olio lusso, Le Labo, Editions de Parfums Frédéric Malle, GLAMGLOW, By Kilian, BECCA, Too Faced and Dr. Jart+.Our Heritage: Since Estée Lauder founded our Company in 1946 with four cosmetics products and unlimited dreams, we have grown virtually every year on the key principles she established: creativity, innovation and entrepreneurship. The Estée Lauder Companies are committed to building world-class brands by developing talented people. We champion a professional organization that emphasizes excellences at every level. Our people are our greatest asset and the success of our company is the result of the talent, passion, and vision of our creative and highly dedicated employees, who set a global standard for innovation, service and quality. The Canadian Supply Chain and Canadian Innovation Centre is at the core of that innovative spirit. (http://www.elcompanies.com/who-we-are/the-lauder-family)Our Culture & Values: Our culture is often described as a rare mix of family values with a high-performing public company with a mission of “Bringing the best to everyone we touch and being the best in everything we do. This unique mix translates into a caring, collaborative and compassionate workplace that is also demanding – with a competitive spirit that is a powerful source of motivation. Above all else, there is a focus on long-term, sustainable growth which engenders loyalty and commitment from internal and external stakeholders. We are a values-driven organization. Our actions are rooted in the Lauder Family values of respect for the individual, uncompromising ethics and integrity, generosity of spirit and fearless persistence. Building on these core values we also abide by the following principles: http://www.elcompanies.com/who-we-are/culture-and-values.To learn more about our unique corporate culture in Canada, please visit LinkedIn.POSITION SUMMARYQuality Control Lab Supervisor plans and organizes all quality control activities related to a particular shift and/or lab function. Responsible for overseeing the daily activities of the cGMP QC laboratory, to ascertain tested materials meet internal and external specifications. Conduct troubleshooting and supervise all OOS and reject investigations. Oversee QC lab equipment qualification and calibration/maintenance. Participate in continuous improvement projects to drive method improvement and efficiencies in the lab. Lead activities related to deviation handling, root cause analysis and CAPA development, in conjunction with QA team and other functions. Flexibility to support off-shift work when needed is a must.KEY ROLES & RESPONSIBILITIESPersonnel Management & Training (25%)

• Manage / coordinate the daily tasks and administration of the Quality Control team for their shift or area, ensuring optimal scheduling to achieve test Turnaround Time targets
• Monitor budget for the team
• Oversee performance and development of both their professional and non-exempt direct reports
• Provide training and coaching to Quality Control team members, on topics such as SOP, GMP and root cause analysis

Review of Test Results and Lab Documentation (25%)

• Review test results and assist Analysts with troubleshooting, as required
• Development of lab equipment qualification (IQ/OQ/PQ) protocols and reports
• Manage specific area’s equipment administration, including calibration, preventive maintenance, and troubleshooting as needed
• Review Raw Data, Lab Notebooks and Logbooks
• Author new SOPs, review and approve SOP updates, as required

Issues Resolution/Continuous Improvement (40%)

• Lead the coordination of Investigations of area under responsibility, applying root cause analysis methodology
• Lead the effort to review deviations, Out of Specification (OOS) investigations, determine root cause, and develop CAPAs in collaboration with Quality Assurance, Operations staff and suppliers, to address product quality issues and GMP related activities
• Escalate critical issues as required
• Provide expertise to support RFT goals and development of improvement initiatives with Quality Engineers, Continuous Improvement (CI) and Manufacturing Excellence (ME)
• Monitor progress against improvement initiatives identified by Quality Assurance, Quality Engineers, CI and ME
• Coordinate communications with external groups regarding quality issues (i.e. Supplier Quality, Global Quality, PD, R&D, Operations (Technical Services) and Contract Laboratories)

Support Internal and External Audits (10%)

• Perform Inspection Readiness activities, including review of Staff Training and current Laboratory Practices
• Participate in routine GMP, internal and corporate audits
• Support and align to appropriate data integrity guidelines

QualificationsJOB REQUIREMENTS & QUALIFICATIONSMinimum Education level: 4 year degree or equivalent experienceMinimum Years of Experience: 4 yearsAdditional Job Specifications

• Experience in Fast Paced Consumer Goods manufacturing environment a plus (Cosmetic, Food, or Pharma)
• Knowledge of OTC Manufacturing a plus
• Familiarity with Good Manufacturing Practice Regulations (FDA, KFDA, HC, ISO22716)
• Experience in executing and coaching teams in root cause problem solving and associated Corrective and Preventive Actions (CAPA)
• Ability to identify and drive process improvement opportunities by partnering with cross functional stakeholders
• Strong oral and written communication skills and ability to appropriately communicate information to cross functional stakeholders and suppliers
• Good team management skills
• Familiarity with Chemistry-based methods of analysis (viscometer, pH meter, Karl Fischer, TOC, UV-VIS, HPLC/GC, ICP-OES, DSC and other relevant equipment)
• Ability to review SOP’s, GMP reports, batch records and investigations
• Proficiency in Microsoft Office Suite, Electronic QMS, and SAP systems is preferred

Job: Quality Assurance - Supply ChainPrimary Location: Americas-CA-ON-ScarboroughJob Type: StandardSchedule: Full-timeShift: 3rd (Night) ShiftJob Number: 2213644We are an equal opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. Accommodations for job applicants with disabilities are available on request.Quick Apply

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