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clerk, customer service - Jobs in Sherbrooke, QC

Job LocationSherbrooke, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Tasks

  • Access and process information
  • Answer inquiries and provide information to customers
  • Arrange for billing for services
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Receive and log complaints
  • Receive credit and employment applications
  • Receive payments
  • Sell merchandise
Computer and technology knowledge
  • Database software
  • Internet
  • MS Outlook
  • MS Windows
Security and safety
  • Basic security clearance
  • Criminal record check
Work conditions and physical capabilities
  • Attention to detail
  • Hand-eye co-ordination
  • Standing for extended periods
  • Walking
  • Work under pressure
Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
Screening questions
  • Are you available for the advertised start date
  • Are you currently a student
  • Are you currently legally able to work in Canada
  • Do you currently reside in proximity to the advertised location
  • Do you have previous experience in this field of employment
  • What is the highest level of study you have completed
Financial benefits
  • Bonus
  • Gratuities
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