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| Job Location | Sherbrooke, QC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Job DescriptionCompany: FedEx Express CanadaJob Title: NC952: Customer Rep-StationJob Requisition Number: RC374856Job Family: FXE-CAN: Ops Customer ServiceTime Type: Full TimeWorker Sub-Type: RegularWork Shift: MF_5x8_DayLanguage: EnglishLocations:4204 Bertrand FabiSherbrooke, Quebec J1N 3Y2CanadaThis is an interview position. GENERAL SUMMARY To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.REQUIRED KNOWLEDGE, SKILLS AND ABILITIESHigh school diploma/equivalent. College diploma preferredKnowledge of Canadian Customs regulations preferredKnowledge of FedEx Express and Ground products and services preferredAbility to successfully complete all basic and recurrency training.Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipmentMust be able to complete and achieve minimum thresholds on any mandatory testing and trainingMust be able to operate in a PC windows environmentExcellent interpersonal and verbal communication skillsGood analytical and problem solving skillsGood negotiation skillsDemonstrated ability to handle stress and work in a highly pressured, monitored and changing work environmentGRADE: 81DISCLAIMERThis job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered