Hirejobs Canada
Register
Auckland Jobs
Canterbury Jobs
Northland Jobs
Otago Jobs
Southland Jobs
Tasman Jobs
Wellington Jobs
West Coast Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Quality Assurance Coach - Jobs in Sherbrooke, QC

Global Excel Management
Job LocationSherbrooke, QC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Quality Assurance CoachAre you a people person with a knack for providing excellent customer service Are you interested in working in a friendly environment that encourages personal and professional development We would love to meet you!As a Quality Assurance Coach, you will evaluate, assess and coach various employees working on claims administration functions across Global Excel Management ensuring quality standards are achieved amongst staff.What does your typical day look like

  • Evaluate calls & transactions and provide feedback to staff as directed by management;
  • Conduct one-on-one development coaching sessions with staff when required to ensure quality standards are achieved;
  • Provide management with monthly/quarterly reports summarizing team results;
  • Participate in collaboration sessions with other coaches and management to ensure quality evaluations are consistent and in the spirit of continuous improvement;
  • Assist in training new staff in understanding the basics of the claims assessor role and clarifying quality expectations (as required);
  • Identify training requirements working with management to implement initiatives necessary to achieve quality standards.
What skills and experience are we looking for
  • Post-secondary education in a related field (Adult Education, Training, Human Resources, or Business) or Experience in employee training, coaching and development is an asset;
  • Must be meeting or exceeding requirements of current position;
  • Must have strong interpersonal skills;
  • Proficient in Microsoft Office Suite;
  • Strong desire to coach employees and help them succeed in their role;
  • Ability to work both day and evening shifts with the flexibility to work alternative hours and weekends when required;
  • Experience with claims administration functions is an asset
We offer you:
  • Global Excel offers more than a position;
  • We offer a professional future with a competitive compensation including base salary, performance bonus and benefits;
  • Please reach out to your local HR department if you would like to know more about benefits offered in your site.
To get a taste of the Global Excel life and for more information on our company, visit our Facebook page and website: Job Type: Full-timeQuick Apply
  • Terms & Conditions
  • New Privacy
  • Privacy Center
  • Accessibility
For Job Seekers
  • Browse Jobs
  • Advanced Job Search
  • Emplois Quebec
For Employers
  • Post a Job
  • SimplyHired OnDemand
Stay Connected

APPLY NOW

Quality Assurance Coach Related Jobs

© 2021 HireJobsCanada All Rights Reserved