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| Job Location | Sidney, BC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
GUEST EXPERIENCE AGENTWe are looking for a motivated, guest service oriented individual to join our Front Office team at this upscale boutique property. Guest Experience Agents at The Sidney Pier Hotel & Spa will be required to provide attentive guest service in a warm and friendly atmosphere.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.Other duties may be assigned. Provide a warm and friendly assistance to all visitors of the hotel Check guests in while ensuring proper credit and pertinent information is received Ensure all guest requests and VIP’s are noted and appropriate departments are informed Promote and sell special hotel programs, special rate packages, and up grades when appropriate Follow all Hotel policies and procedures on guest transactions, postings, charges, refunds, and cash handling Maintain accurate knowledge of all events, attractions, and activities within the destination to enhance guest experience Maintain accurate knowledge of all functions within the hotel to direct guests to correct locations Develop and maintain effective and productive working relationships with all other departments in the hotel; may be called upon to participate outside of department Provide exemplary guest service and standards that support and reflect The Sidney Pier Hotel & Spa’s core values and initiativesQUALIFICATIONS 2+ years experience in Hospitality industry as a Guest Experience Agent, Front Desk Agent, or similar role (i.e. travel agency experience) Experience with Opera Property Management system an asset Must possess strong communication and interpersonal skills Must possess strong organizational skills First Aid Certification an asset Must be available to work a variety of shifts including weekend and eveningsEMPLOYEE PERS/BENEFITS Competitive wage Flexible hours: days, evenings, weekends 50% bus pass subsidy Free gym membership $100 bonus for referring a quality part-time employee to us $250 bonus for referring a quality full-time employee to us Employee activities and incentives such as recognition program Extended Health & Dental Package (full-time positions)Part-time hours: 24 per weekJob Types: Part-time, PermanentSalary: From $17.00 per hourBenefits: