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NC952: Customer Rep-Station - Jobs in Sidney, BC

FedEx Express Canada
Job LocationSidney, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Company: FedEx Express CanadaJob Title: NC952: Customer Rep-StationJob Requisition Number: RC363578Job Family: FXE-CAN: Ops Customer ServiceTime Type: Part TimeWorker Sub-Type: RegularLanguage: EnglishLocations:1541A Kittyhawk RoadSidney, British Columbia V8L5V6CanadaThis is an interview position. GENERAL SUMMARY To provide accurate information and assistance to customers requiring direct customer interface. To perform administrative duties necessary for efficient operations. Promotes continued sales and generating potential incremental revenue wherever possible.REQUIRED KNOWLEDGE, SKILLS AND ABILITIESHigh school diploma/equivalent. College diploma preferredAbility to successfully complete all basic and recurrency training.Must have the ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipmentMust be able to complete and achieve minimum thresholds on any mandatory testing and trainingMust be able to operate in a PC windows environmentExcellent interpersonal and verbal communication skillsGood analytical and problem solving skillsGood negotiation skillsDemonstrated ability to handle stress and work in a highly pressured, monitored and changing work environmentADDRESS: 1541a Kittyhawk Rd, North Saanich, BCHOURS DETAILS: Must be available Monday to Friday between 8am - 6pm,WAGE: $18.25 / hrTotal Rewards Package:FedEx delivers a comprehensive total rewards program with a full spectrum of benefits to meet your diverse needs:

  • Benefit plans: medical, health, dental, orthodontics, vision, etc. (after 3 mos.)
  • Pension plan (after 1 yr)
  • Education assistance / tuition reimbursement
  • Community involvement: Canadian Blood services; Disaster Readiness, Relief and Recovery
  • Diversity
  • Vacation
  • Discounts: travel & entertainment, health &lifestyle, home & auto and electronic
GRADE: 81DISCLAIMERThis job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job. The incumbent of this position is expected to perform all other duties as assigned, must be able to complete and achieve minimum thresholds on any mandatory testing and training, must be able to operate in an PC windows environment, have the ability to successfully complete all recurrence training and maintain annual accreditations where applicable and work varying shifts based on business needs. If the incumbent resides in the province of Quebec, you must be bilingual (French and English). In addition to the usual factors used in the selection process, all candidates for positions that require driving as a core competency require a valid driver's license (e.g. Class 5,G, or 1[AZ]) and a driving record with two or fewer violations and/or accidents in the 24 months prior to the date of application. Further, candidates will be assessed through careful consideration of: 1) their current driver's abstract; 2) their performance during application interviews; and 3) their performance on any driver competency assessments administered

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