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Project Manager, Client Services - Jobs in Sidney, BC

SGS
Job LocationSidney, BC
EducationNot Mentioned
SalaryNot Disclosed
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeFull Time

Job Description

Company DescriptionSGS is the world's leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 97,000 employees, SGS operates a network of over 2,600 offices and laboratories around the worldJob DescriptionThe primary purpose of the project manager position is to work with clients to determine their analytical needs, coordinate with the laboratory and administrative staff to ensure that these needs are understood and ensure that the service provided adequately meets these defined needs.Responsibilities include:

  • The development and maintenance of client accounts to ensure maximum client satisfaction and that business potential is maximized.
  • To be the key liaison between the client, the laboratory, and SGS AXYS management.
  • To work closely with Account Managers to grow the business with existing and new clients.
  • Provide consultation, recommendations, data interpretation and other technical assistance to clients in a timely manner.
  • Stay current with all SGS AXYS method offerings.
  • Provide clear, concise and accurate information to operations via project notes as it pertains to client projects.
  • Coordinate work schedules, reports, data, billing and client requests.
  • Complete all office related administration tasks in a timely manner, such as CRM updates, LIMS updates, VG requests, reporting and invoice approval.
  • Work with accounting staff to facilitate discussions on client account payment habits; assist with collection of monies owed.
  • Help arrange/coordinate client site tours, conference, etc.
  • May be assigned and coordinate special or ad hoc projects as needed.
  • Extended hours will be required periodically.
  • Adhere to all OI, Health and Safety Regulations
Qualifications
  • A post-secondary education (degree) in a Science related program (Chemistry, Biochemistry, or Environmental Science etc.) is required.
  • Experience: >2 years Project Management or related experience with a proven track record.
  • More than 10 years experience in an environmental laboratory analysis related field (Wet Chemistry, Gas & Liquid Chromatography, and Sample Reception) is required.
  • Relevant combinations of education and experience would be considered.
  • Knowledge of good laboratory practices and good management practices.
  • Must be able to read, understand and follow work instructions in a safe, accurate and timely manner.
  • Candidates must be proficient in using various type of computer software (Word, Excel, PowerPoint, Outlook etc.).
  • Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
  • Demonstrates excellent verbal and written communication skills including grammar and composition.
  • Ability to work well with others & independently.
  • Proven time management skills and a strong attention to detail.
#SGSIND1Additional InformationSGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. We also have an appreciation of innovative and creative people and a commitment to safety that is at the foundation of everything we do. We strongly encourage diverse applicants to apply.

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