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User Support Coordinator - Jobs in Steinbach

Job LocationSteinbach
EducationNot Mentioned
SalaryNot Mentioned
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent

Job Description

User Support CoordinatorWhy join our teamHyLife is a global leader in food processing. Our vision is to be the best food company in the world. To achieve this, we need talented people like you to join our team. HyLife creates limitless opportunities for passionate individuals, and we have an exciting new career opportunity located in Steinbach, MB for you to explore!Quick Facts:Culturally diverse – employ people from all over the worldFully integrated facility –Feed Mills, Barns, Transportation, and Production Plant 2500+ employees worldwideWe Care about our employees, communities, customers, animals, and our environment What we can offer you:Competitive Wage VacationBenefits package – dental coverage, vision care, extended health care,amp; more!Secure, stable, and permanent full-time employmentEmployee Referral program - $500!Free parkingCompany eventsAnd more!!Your days will include:Triaging requests to appropriate resourcesProviding first level support to all HyLife staff (at various facilities) for end user related technology, including technical advice and assistanceRecord, update, and track support tickets in service management toolMaintain high-level of customer service satisfaction, providing staff with regular updates on progress of their requests or support issues User account creation, adds/changes, and access provisioningSupporting and coordinating mobile phone deployment for employeesBuilding and maintaining documentationCoordinating procurement of hardware and softwareMaintaining and managing IT inventoryAssisting with other IT administration and reporting as neededTo succeed in this role, you possess:Office and procurement experience would be an assetWillingness to support and help those where technology is a struggleStrong interpersonal skills and customer service focusedStrong analytical and problem-solving skills Customer service focus, written and verbal communication skillsAbility to prioritize and execute tasks in a fast-paced environment1 year of experience in related IT capacity would be an assetValid Class 5 driver #39;s licenseIf you thrive on new experiences and want to be a part of a team with international reach, apply today at http://hylife.com/current-opportunities/HyLife has an accommodation process for employees and candidates with disabilities. If you require a specific accommodation during your interview or potential employment because of a disability, please contact ****@hylife.com. An HR representative will be in touch with you as soon as possible. Reasonable accommodations will be determined based on bona fide occupational work requirements and on a case-by-case basis. Our accommodation policy can be forwarded upon request.We want it to be YOU! Come join our HyLife team.We thank all applicants, however, only those under consideration will be contacted

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