Remote Sales Coordinator - Jobs in Stratford, ON

Job Description

Who We Are:UPLevel is a group of companies that provide outsourced customer care across North America to large and small clients alike. We connect people with solutions. We build relationships with clients and their customers over the phone and via email, chat and text and we are a proud and protective extension of our clients’ teams. We serve the financial, legal, insurance, construction and education sectors to name a few, and our pledge is to promote and protect our client’s brand and make them look good – no, scratch that – share their greatness with the world. One conversation at a time.Weve been nominated for Canadas Most Admired Corporate Cultures, shortlisted for Canada’s Top 100 Employers, in business for more than 50 years and Employee Experience is a very special focus for us. Our average staff tenure at our head office is 8.9 years and we truly care for and appreciate our work family. Come See!Who Are We Looking ForA warm, enthusiastic, detail oriented sales coordinator – someone who can make people feel good and has a passion for sales. A relationship builder and wayfinder who has a professional manner and sees the bigger picture while looking for some excellent sales experience across North America at a junior level.At UPLevel, our primary goal is to augment our clients’ brand and reputation by truly connecting with their customers and helping them to find solutions. Our amazing clients form the backbone of our business and we love supporting and working alongside them day to day with precision, agility, and strong work ethic. We are looking for an addition to our work family who will continue to support in all of these great areas.What Are The Details Of This PositionUPLevel is looking for a team-oriented puzzle solver to fill the position of Remote Sales Coordinator. This team member will connect and coordinate with industry leading companies in the booming sectors of infrastructure and construction, building strong strategic partnerships around connecting great people with exceptional opportunities.The successful candidate will thrive in our dynamic, fast-paced environment and will be aligned with our core values: Deliver Excellence & Extraordinary Value; Serve with Joy, Passion & Compassion; Embody Trust & Integrity; Drive Innovative & Targeted Growth; Thrive to Our Fullest Potential & Purpose; and Execute with Vision & Precision.Reporting to the Director of Contact Center Services, the Remote Sales Coordinator will work closely with the team to drive solutions and deliver excellence while upholding UPLevel’s brand and culture.Major Responsibilities

• Develop and maintain good business relationships
• Communicate with industry leaders via phone, email
• Conduct outreach and actively engage with leads and prospects
• Coordinate and follow up on all prospects and outcomes
• Act as a learning consultant and trusted advisor to the business
• Look for ways to constantly improve our solutions and relationships

Experience & Skills Required

• Excellent engagement and relationship building via phone and email, with excellent active listening skills;
• Customer service oriented with the ability to adapt and respond to different types of personalities;
• Experience with Asana Project Management software and Microsoft Office (Outlook, Microsoft teams, PowerPoint, Publisher, Excel, and Word) required
• Possesses the ability, equipment, work ethic and independence to work remotely forming an integral part of the team
• Enthusiastic and positive personality with ability to build strong relationships
• Analytical problem solver with a keen eye for detail, a sense of urgency and the ability to prioritize
• Results orientated with the ability to be flexible and to work well under pressure

Work HoursWeekdays. And since we serve a number of time zones, we will be testing a few schedules out to see what fits best for the client and for you. This is a full time position and will constitute a minimum of 37 hours per week.What You Can Expect from UPLevel

• People-first culture;
• Orientation and training to set you up for success;
• Ongoing coaching and support;
• Health and wellness benefits;
• Generous paid time off;
• Professional development and growth opportunities.

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