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| Job Location | Surrey, BC |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Full Time |
Job descriptionSunrise Poultry, head office in Surrey BC, is currently looking for a dedicated individual who is dependable, hard working, professional, has great customer service skills, communication skills, and who thrives in a team-oriented environment.The well-being of our employees, customers and suppliers is our top priority. In addition to our current excellent Food Safety and OH&S programs; to further ensure the health and safety of our employees during the COVID-19 pandemic, many new improvement measures have been implemented. We pride ourselves in doing our part to continue to provide our families and Canadians with a strong and secure food supply chain.Main Job Tasks and Responsibilities· Deal directly with customers either by telephone or electronically· Respond promptly to customer inquiries· Handle and resolve customer complaints· Obtain and evaluate all relevant information to handle product and service inquiries· Process orders through Syspro· Organize workflow to meet customer and department timeframes· Record details of inquiries, comments, and complaints· Communicate and coordinate with internal departments· Customer movement Reports and Analysis· General Customer template development· Customer contract management· System price changes· Customer claims and creditsSkills/ Qualifications: · Excellent interpersonal and relationship-building skills· Outstanding attention to detail· Initiative· Ability to work in a fast paced, team-oriented environment· Adaptability· Excellent communication skills, both written and verbal· Must be able to multi-task and possess strong organization skills· Assets:· Self-motivated· Experience in a similar role· Knowledge of Microsoft OfficeBenefits: · Work for a premier Company with a progressive growth strategy· Secure work environment· Excellent opportunity for personal and professional growth· Competitive salary/wage#INDSJob Types: Full-time, PermanentBenefits: