Leader, Virtual Care - Jobs in Surrey, BC

Job Description

Why Fraser Health:Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.Effective October 26, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.YOU are passionate about virtual care, pushing the boundaries of discovery and fostering a culture of clinical transformation. We are a team of virtual care change, project and practice consultants accelerating the spread of virtual care service delivery across the region at all levels of care. We are looking for a leader with the right mix of vision, tenacity and agility. Are you up for the challengeBring your passion, energy and expertise to a role that aims to deliver on Fraser Health’s Virtual First vision and goals - Leader of Virtual Care, Clinical Programs. In this pivotal role, you will be supporting the clinical adoption integration of Virtual Health Services by leading a clinical team developing strategy, implementing and evaluating transformational change initiatives with clinical, corporate and patient partners.Build on your career experience as you:

• Lead Fraser Health through the creation and delivery of high-value virtual care portfolio of initiatives to achieve the quadruple aim.
• Lead and manage a team of staff that enable and transform virtual solutions for inter professional clinical areas within hospital sites, community programs and primary care across Fraser Health and regional partners.
• Build and manage portfolio governance that enables an agile approach and delivery of project and program benefits.
• Develop and lead committees and working groups consisting of clinical, corporate and patient partners that will implement, evaluate and establish new solutions in virtual care.

Are you motivated to join us We are looking for the following:

• Masters degree in nursing, education or a health care related field.
• Minimum seven (7) years of recent related experience in a complex health care environment including progressive quality practice, education, project management and leadership experience.
• Current practicing registration with the relevant regulatory college or professional association in British Columbia.
• Agile, project and or change management certification/designation preferred, i.e. PROSCI

An equivalent of education and experience is acceptable.This is a Relief Full-Time position, available until 12/May/2023 OR Until Return of Incumbent and with the ability to work remotely and at our office, located in Central City in Surrey, BC. an ideal location with access to rapid transit, on site-gym and shopping services as well as other amenities.If this sounds like the ideal role for you, here are more reasons why you should apply:

• A career that offers you the opportunity to work in a fast growing and exciting organization with health care providers who are excellent in their respective fields.
• Phenomenal opportunities for support and management roles are available as you advance within the organization.
• Competitive salary package, including comprehensive health benefits coverage.
• A chance to create a difference in the world of health care.

Apply today, so we can continue the conversation and make a difference in the communities we serve. We value diversity in the workforce and seek to maintain an environment of Respect, Caring & Trust.We invite you to find out why more than 95% of new employees recommend Fraser Health as an excellent place to work. Work hard and have fun while you, do it.Curious to know what it’s like to work here Like us on Facebook(@fraserhealthcareers), follow us on Twitter & Instagram(@FHCareer), or connect with us on LinkedIn (fraserhealthcareers) for first-hand employee insights.Detailed Overview:Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:Leads the strategic planning, clinical policy development, design, implementation, promotion, and evaluation of care delivery transformation that utilizes virtual care and enabling technologies to connect care teams (including the patient). Manages a team of staff, including various project teams, and leads Fraser Health through virtual care developments and implementations, including proof of concept projects, full integration within clinical operations, and evaluation.The Leader, Virtual Care ensures developments are clinically led and enabled by technology while maintaining collaborative relationships with clinical leaders, staff, Professional Practice and other relevant stakeholders to ensure quality patient care is maintained and that clinical needs are met. Chairs steering committees that will identify virtual care needs, priorities, objectives and outcomes and works nationally to connect with other health organizations, paving way to collaborate on large virtual care research projects.Responsibilities:

• Leads Fraser Health through the discussion and identification of virtual care opportunities/priorities that will support key objectives of improving the patient experience, improving patient health outcomes, ensuring care is affordable and improving the provider experience.
• Leads and manages a team of staff that enable and transform virtual solutions for interprofessional clinical areas within hospital sites, community programs and primary care across Fraser Health.
• Develops and leads committees and working groups consisting of all relevant stakeholders (e.g. executive leaders and sponsors, clinical directors, managers, clinical teams, subject matter experts, clinical informatics) that will implement, evaluate and establish virtual care.
• Responsible for developing strategic plans, designs, and clinical policy that will transform care delivery, including how clinical operations are impacted and how standards of practice are maintained; working in collaboration with clinical leaders and staff, ensures virtual care models supports clinical objectives.
• Leads Fraser Health through proof of concept projects; oversees the evaluation of outcomes (e.g. costs/savings/impacts/improvements) and how the concept can be expanded in order to recognize further advantages.
• Leads the implementation of change initiatives related to Virtual Care; assesses impact and evaluates outcomes.
• Leads the organization through the development and implementation of approved virtual care initiatives including full integration within clinical operations.
• Evaluates clinical transformations and the use of enabling technologies. Partners with clinical operations to ensure they are using the technology properly and that clinical priorities continue to be recognized. Develops strategies and action plans to improve or address issues as required.
• Develops strategies and forges opportunities to work with external stakeholders such as other health authorities, BCCSS, vendors, Ministry of Health, Canadian Health Infoway, and health organizations across Canada regarding shared virtual care projects that can benefit Fraser Health.
• Leads and supports clinical and technical project teams to ensure stakeholders are appropriately engaged and deliverables are established and met; leads status, team and leadership meetings.
• Provides reports, updates and communications to senior leadership, executive sponsors, Ministry of Health and other organizations as required.
• Provides operational management including recruitment, retention and performance management of staff and budget accountability for the portfolio.
• Represents clinical operations and technology enabled solutions on national, provincial, regional, and site/unit committees and projects and fosters effective linkages with other organizations.

Qualifications:Education and ExperienceMasters degree in nursing, education, or a health care related field plus a minimum seven (7) years of recent related experience in a complex health care environment including progressive quality practice, education, project management and leadership experience. Current practicing registration with the relevant regulatory college or professional association in British Columbia.Skills and AbilitiesDemonstrates the LEADS capabilities of Leads Self, Engages Others, Achieves Results, Develops Coalitions and supports Systems Transformation.Professional/Technical Capabilities:

• Understanding of telehealth and virtual care in health care and related implementations throughout large complex health care environments.
• Ability to develop strategy, policy, and implementation plans related to clinical transformations that support the use of virtual care technologies.
• Ability to lead stakeholders and guide initiatives to ensure that the use of virtual care technologies enhances quality care and patient outcomes and meets clinical objectives.
• Ability to guide and build consensus with interprofessional areas across the organization including clinical leaders, IMIT Services, Professional Practice, physicians, nursing, allied health, Pharmacy.
• Advanced competency in project/program implementation, management and evaluation.
• Ability to lead organization change.
• Familiarity with current trends and issues relating to virtual care technologies and interprofessional practice.
• Understanding of nursing and allied health legislation, statutes, regulations, and professional standards of practice.
• Ability to identify virtual care opportunities that promote improved quality clinical care.
• Advanced writing skills and ability to articulate changes in policy and guidelines.
• Ability to manage staff and budgets effectively.
• Proficiency in the use of personal computers and related technology.

Quick Apply

• Terms & Conditions
• New Privacy
• Privacy Center
• Accessibility

For Job Seekers

• Browse Jobs
• Advanced Job Search
• Emplois Quebec

For Employers

• Post a Job

Stay Connected