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Job Location | Thornhill |
Education | Not Mentioned |
Salary | Not Mentioned |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent |
The OpportunityObtaining and up-selling parts and service orders, creating customer satisfaction and adding value to the customer #39;s buying experience.Provide consistently elevated levels of customer service to customers and accounts, reaching business targets through excellent telephone sales and communication skills.The Role● Develop and maintain confidential client information utilizing Wajax #39;s CRM software.● Manages Customer Satisfaction with all existing customers by delivering the utmost in customerservice.● Generate new and repeat sales by providing product and pricing information in a timely manner.● Determine customer requirements and expectations to recommend specific products andsolutions.● Recommend alternative products based on cost, availability, or specifications.● Increase sales and average order size by means of cross-selling, up-selling, add-on sales andoffering promotional sales items.● Prepare customer presentations, tenders, RFQs and Project Quotations for After Market Sales Repsas required● Attend site visits and customer presentations with After Market Sales Rep as required.● Respond to customers via phone, fax or email for quotes, purchases, etc. in a timelymanner after hours on call rotation.The Candidate