AML Specialist - Jobs in Toronto, ON

Job Description

AML SpecialistPermanent30 Adelaide Str, EastToronto, Ontario, M5C 3G9CanadaImagine yourself at IFDSCome experience a community like no other at International Financial Data Services (IFDS). We offer work opportunities driven by a passion for creating market leading financial solutions, and a culture that nurtures collaboration, accountability, diversity & inclusion, and continuous learning. We’ll provide you with opportunities to develop your career. From ongoing training and development programs to experiences working with our global financial services partners, you’ll be able to realize your full potential.Who we areWith its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. With employees and partners located throughout Canada, Europe, and Asia-Pacific, the IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD $4 trillion. IFDS Canada, Ireland, and Luxembourg are 50/50 joint ventures between Boston-based State Street Corporation, one of the world’s leading providers of financial services to institutional investors, and Connecticut-based SS&C Technologies, a global provider of investment and financial software-enabled services and software for the global financial services and healthcare industries.Job overviewThe International AML & Registration Specialist directly manages the day-to-day reviews of documentation for new customer accounts, pre-existing accounts and ongoing shareholder maintenance to ensure that they are compliant with the procedural requirements. This includes evaluating low, medium and high risk accounts. In addition the team is responsible for all New Account, Set up’s, Static Data Changes New Dealer Setup’s.If you want to be part of a culture that values and fosters team unity, builds rapport with our clients and works closely with our fellow business partners then consider working at IFDS.What you will do

• Actively and effectively manages the day-to-day customer service delivery model for assigned clients by:
• Liaising with the Client(s), Management and Compliance to ensure all AML/KYC requirements are met during the administration new and pre-existing investors/broker set-ups and maintenances, including assessing investor/broker documentation and the required holistic risk analysis
• Communicating with and advising clients, investors, colleagues and other IFDS/State Street/Client offices in Luxembourg and Ireland on the AML/KYC requirements
• Assessing and completing various internal reports and forms (e.g. transaction profile, acceptance, suspicious activity reports, escalation reports, etc.)
• Assisting the management team with escalations and issues
• Reporting internally possible suspicious and/or unusual transactions in line with applicable reporting policies and procedures to the AML Manager and/or Money Laundering Reporting Officer
• Managing escalations, complaints and incidents quickly and efficiently, ensuring legal, regulatory and internal rules are upheld at all times
• Assisting with upholding internal AML/KYC policies and procedures
• Obtain requirements from clients to ensure adherence to established policies and procedures; liaison with clients for missing documentation
• Strongly adhere to existing procedures and controls in place and pro-actively react when foreseeing issues; ensure that checklist, job aids and system changes are updated and followed
• Initiate problem recovery, correction strategies, procedural and process enhancements; take concrete steps to prevent and to reduce error reoccurrences in the future
• Recognize the importance of accuracy and high standards of quality during monitoring and execution Registration tasks
• Analyze and evaluate complex problems / issues linked to controls or maintenance of registered shareholder and broker
• Responsible for the administration of KYC/AML legal requirements upon day to day transactions

What we require

• Post-secondary education in a related discipline
• Solid knowledge of International Financial Mutual Fund Record Keeping Systems and Transfer Agency operations business process
• Previous experience in a service oriented environment; strong client focus
• Excellent interpersonal and communication skills
• Very strong ability to organize and prioritize work
• Team Player, able to work in a team environment with shared goals and accountabilities
• Highly degree of attention to detail to ensure 100% accuracy on all transactions
• Strong research / information gathering / analytical and problem-solving skills - takes a logical approach to analyzing problems
• Understands the business impact of escalated incidents and service requests
• Positive impact – performs in a manner that makes a strong positive impression on others
• Sound understanding of AML/Fraud prevention measures
• Effective prioritization and time management to adhere SLA’s
• Good understanding of operations and registration processes and procedures
• Quick and effective decision making skills which align with AML & operational controls and practices
• Willing to cross train on multiple clients with a learning mindset
• Knowledge of iFAST Base system, iFAST Base & Surround Products
• Proactive in acquiring information to develop new skills to improve job performance
• Grasps new material quickly and easily, and applies new information, concepts and procedures in a constructive manner
• Spanish, German, French, Italian, Mandarin both written and/oral communication

Working Conditions

• Must be willing to work US and Canadian Holidays
• Willingness to work in an environment with flexible schedules (i.e mid to late shift) that is driven by client commitments and high volumes
• Must be flexible and able to work overtime from time to time
• IFDS employees are working from home, however applicants must be flexible and adaptable to return to the office once the company determines it is safe to do so

Our location30 Adelaide Street, EastToronto, Ontario, M5C 3G9CanadaAODA StatementIFDS Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.Quick Apply

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