Assistant, Employer Engagement - Jobs in Toronto, ON

Job Description

Date Posted: 01/07/2022Req ID: 11281Faculty/Division: VP & ProvostDepartment: Career CentreCampus: St. George (Downtown Toronto)Description:About us:Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.Within the Division of Student Life, the cluster of Student Life Programs and Services, supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units: Academic Success, Accessibility Services, Career Exploration & Education, Centre for Community Partnerships, Clubs & Leadership Development, Housing, Indigenous Student Services, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and TCard Services. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students diversity.In support of U of T’s vision, Student Life Programs and Services is committed to creating diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here.To align with our strategic priorities, we encourage individuals from Black, Indigenous, and racialized communities to apply.Your opportunity:Reporting to the Lead Coordinator, Employer Recruitment and Engagement, and working collaboratively with Career Exploration & Education colleagues, the Assistant offers front-line support to employers and community organizations requiring assistance with recruiting and engaging at the University of Toronto; acts as point of contact for employers requiring daily assistance and fields inquiries by phone, email, or in-person; assists employers with wayfinding and accessing resources; processes employer registrations received online; assists employers where needed with the registration process; screens and verifies thousands of job postings per month as per specified guidelines and service timeline(s), and in keeping with policies/procedures and employment standards; ensures job listings and registrations are accurately verified to minimize errors in the database; manually enters job postings received by emailed in to the job boards; manages employer database accuracy through regular clean-up activities; retrieves employer passwords; responds to employer correspondence in a timely and customer-centric fashion and follows up with bounce back emails; and forwards student applications to employers by due date.Your responsibilities will include:

• Acting as the first point of contact for general enquiries
• Fostering positive relationships with stakeholders
• Providing information to applicants on status of application
• Creating and updating job postings in the database
• Applying established standards when confirming eligibility
• Responding to end-user service requests
• Troubleshooting and resolving technical issues
• Providing detailed explanations and demonstrating procedures to students and/or employees

Essential Qualifications:

• College Diploma (2 years) or an acceptable equivalent combination of education and experience.
• Minimum two years related experience preferably in a university career centre, employment or recruitment setting.
• Demonstrated ability to deal effectively, tactfully and professionally with external and internal customers; customer service orientation.
• Demonstrated time management, administrative, and organizational abilities.
• Advanced experience with Microsoft Word, Excel, PowerPoint and Access as well as extensive experience with databases.
• Attention to detail and ability to meet tight deadlines.
• Able to work cooperatively and participate fully in a team environment.

To be successful in this role you will be:

• Communicator
• Goal oriented
• Multi-tasker
• Organized
• Problem solver
• Team player

Closing Date: 01/23/2022, 11:59PM ETEmployee Group: USWAppointment Type: Budget - ContinuingSchedule: Full-TimePay Scale Group & Hiring Zone:USW Pay Band 07 - $52,173 with an annual step progression to a maximum of $66,722. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.Job Category: Administrative / ManagerialRecruiter: Anita ChooramanQuick Apply

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