Behavioural Personal Support Worker - Jobs in Toronto

Job Description

DATE: April 2, 2024LOCATION: Toronto, ON – BSS@HomeCOMPENSATION: $48,766 - $50,006 Annually ProratedCONTRACT DURATION: 1 YearLOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving approximately 19,633 annually and providing 1,861 units of supportive housing last year, LOFT is one of Ontario’s largest mental health service providers of its kind. LOFT is also recognized as a Nonprofit Employer of Choice™ Award (NEOC) recipient. To help fulfill its mission, LOFT is hiring a Behavioural Personal Support Worker.Job SummaryAs a Behaviour Personal Support Worker you will be part of the Behavioural Support Services - Mobile Support Team through the expansion and implementation of the High Intensity @Home Programs, specifically supporting the NYCARES program in partnership with North York General Hospital. The Behaviour Personal Support Worker, Behavioural Support Services Mobile Support Team (BSS-MST), is part of a team that provides direct care, education and support to seniors who are demonstrating responsive behaviours that may be associated with various types of dementia, delirium, mental health, addictions or other neurological conditions living in various community settings within the geographical boundaries of the Central LHIN.These individuals will be designated ALC in acute care and will transition back home. The PSW provides expertise and assistance with personal care and assistance with activities of daily living for program clients with behavioural challenges.Working with the other partners of the @Home Programs, the PSW will enhance the quality of life for clients with responsive behaviours in community settings.The PSW is part of a team that provides behavioural support services to individual clients, transitional management between health care providers and ongoing training for clients, family, caregivers and clinicians.The Behaviour Support Transition Resource Team (BSTR) provides direct care, education and support to older adults and their care partners, who are demonstrating responsive behaviours/personal expressions that may be associated with various types of dementia, mental health, substance use or other neurological conditions who are designated ALC or at-risk of becoming ALC in hospital settings.The team works within hospitals in Toronto, York Region and South Simcoe and completes a comprehensive behaviour support assessment and creates a person-centered Behavioural Support Plan.Transition support is provided to those individuals who are being discharged from hospital to their next care destination.Serving over 700 individuals per year, the Behaviour Support Transition Resource Team plays a key role in supporting hospital staff in the management of responsive behaviours/personal expressions.What You Will Do:This position supports the physical health, responsive behaviour, and dignity of the clients, thereby improving their quality of life by using the agreed upon strategies to address responsive behaviours by:

• Act as the Primary PSW for assigned client(s). Follow the weekly schedule of required visits
• Perform and record complete and accurate observation of client and their responsive behaviour during initials visits after being enrolled in the program. Assist in identifying triggers for the responsive behaviour
• Documents activity according to agency standards in client information system and reports observational data using specified tools (ABO’s, Standard Behavior Questionnaire etc.)
• Assists the Psychogeriatric Case Manager and Behaviour Support Specialist in the development of a Behavioural Support Plan towards the management of responsive behaviours
• Offers suggestions to the development of Behavioural Support Plan with special emphasis on strategies to manage responsive behaviours
• Actively practice the suggested interventions and continually adapt the interventions and strategies to ensure the best possible outcome for mitigating the responsive behaviours
• Uses the agreed upon strategies to address responsive behaviors and reports to other team members when responsive behaviors are escalating
• Model the effective interventions/strategies to caregivers and/or family members using peer-to-peer mentoring
• Attend Behavioural Support Plan meetings/Discharge meetings with clients and their caregivers
• Participates in multi-disciplinary conferences, client care conferences, and staff development conferences
• Shares responsibilities for client care by working together with other staff members
• Meets the needs of clients by communication, observation, and direct care
• Reports any changes in conditions or abilities as well as any observations to the team as per the Health Service Provider protocols
• Works in compliance with the Health and Safety Act and its regulations in performing duties in a safe manner and follows all health and safety policies, procedures, and legislation
• Follows standard infection control practices and enhanced precautions as instructed
• Complete other duties, from time to time, as assigned by the Director of Behavioural Support Services and/or Program Director.

What You Bring:Must Haves

• Completion of a post-secondary education in Human Services (i.e., Personal Support Worker Certificate, Health Care Aide Certificate, Registered Practical Nurse Certificate)
• Experience with vulnerable, older adults and seniors with serious mental illness, cognitive and addiction challenges who exhibit responsive behaviours
• Knowledge of GPA, P.I.E.C.E.S., U-First or willingness to receive such training
• Knowledge and proven experience working with clients in a PSR (Psychosocial Rehabilitation) approach
• Ability to organize and work with individuals and groups in the areas of assessment, problem solving and crisis management
• Sound understanding or and commitment to the principles of the Behavioural Supports Ontario Project
• Ability to interact with clients in a positive and supportive manner
• First Aid and CPR certification
• Good oral and written skills; excellent computer skills; ability to follow written and verbal instructions

Nice-to-Haves

• Physically able to perform demanding body mechanics (i.e., lifting, transferring, etc.)
• Ability to work effectively in a team environment
• Demonstrated effectiveness working with minimal supervision with proven reliability and trustworthiness
• Valid drivers’ license and access to own vehicle is required
• Ability to communicate in a different language, an asset.

What We Offer

• 24/7 Employee Assistance Program
• E-learning program available all year round
• Starting vacation time above minimum standard,
• Additional paid personal and paid sick days
• Professional development budget available to help you nurture and shape your career
• Corporate Gym membership rate with GoodLife Fitness
• Access to Perkopolis, a comprehensive corporate discount program
• Access to unlimited DEI trainings through partnership Canadian Centre for Diversity and Inclusion

Our Commitment to Diversityamp; InclusionLOFT Community Services is a values-driven organization with a deep belief that each person has the ability to grow and change. We value compassion, collaboration, and community delivered with dignity, innovation, and excellence. LOFT’s vision is that together, we can all live successfully in our community. Our client population reflects Ontario’s diverse community and it is LOFT’s goal to build a workforce who reflects that diversity. At LOFT, we hold the deep belief that skills and expertise can be cultivated in various ways. Therefore, even if you don #39;t perfectly align with every listed criterion but feel you could flourish in this role, we highly encourage you to apply.Note: All LOFT employees are required to be COVID-19 vaccinated as a condition of hire in accordance with LOFT’s Vaccination Policy; unless they are employed in or work regularly with staff who are employed in, non-client facing roles. Note: A satisfactory vulnerable sector check (VSC) is also required.CLOSING DATE: April 16th, 2024Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications.Follow us on: LOFT I LinkedIn I Indeed l Glassdoor l Instagram l Twitter l____________________________________________________________________________________________________________LOFT Community Services is committed to fostering an inclusive and accessible environment and dedicated to building a workforce that reflects the diversity of the community in which we live and serve. LOFT is committed to making employment opportunities accessible in accordance with the Accessibility for Ontarians with Disabilities Act, 2005. Requested accommodation will be provided in all parts of the application and hiring process by contacting hrteam@loftcs.org or (416) 979-1994.Powered by JazzHR