Business Analyst - Jobs in Toronto, ON

Job Description

Marsh is a global leader in insurance broking and risk management. In more than 130 countries, our experts in every facet of risk and across industries help clients to anticipate, quantify, and more fully understand the range of risks they face. In today’s increasingly uncertain global business environment, Marsh helps clients to thrive and survive.Marsh is seeking candidates for the following position based in the Toronto office:Senior Operations Efficiencies AnalystWhat can you expectYou will be considered an expert in the field of process optimization, being drawn into many projects for your knowledge and experienceYou will facilitate multiple workstreams through the design and implementation of process optimization strategies including identification of waste impacts to people, policy, and structure. You will design, appropriate communication and feedback loops, success measures, training, organizational readiness, and long-term sustainabilityIn this role, you will partner with Business Leaders across the organization to develop and execute plans to standardize processes, improve operational capabilities (onshore & offshore), increase operational efficiency and effectiveness, and ensure the successful implementation of change initiatives.You will also be responsible leading in-depth research and analysis, development of robust, fact-based business cases in support of change, as well as material to support communications and to influence desired outcomes.You will facilitate and participate in project & cross-functional teams that will: analyze & optimize complex Operations processes through the application of best practice methodologies such as Lean Six SigmaIn the first 30 days, you will be expected to develop relationships with key stakeholders, within 60 days you will have an in-depth understanding of systems and within 90 days, you will be documenting and suggesting changes for improvements, influencing stakeholders and start implementing changesWhat is in it for youMarsh Canada offers competitive employee benefits and a thriving culture to bring your authentic self to workA company with a strong Brand and strong results to matchCulture of internal mobility, collaboration and valued partnership with HR from the business.Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.Competitive pay (salary and bonus potential), Full benefits package – starting day one (medical, dental, vision, STI/LTI, life insurance, RSP (Retirement Savings Plan or TSFA (tax free savings account.) (regional specificity required)Generous Parental Leave and Tuition Reimbursement plan per year and participation in our Employee Stock Purchase Plan (regional specificity required)Entitled to vacation, floating holidays, time off to give back to your community, sick days, and company holidays (with early dismissal).Multiple medical, dental, and vision plans with choices to fit all needs and budgetsBenefits coverage starting Day 1We will count on you to:Contribute to a team of Operational Efficiency analysts to drive initiatives & contribute to the effective management of shared operations – onshore/ offshoreChallenge existing practices and develop innovative solutionsDesign, evaluate and implement business strategy while managing the impact and delivery of changeFacilitate and support cross-functional business initiatives to achieve objectivesLead by example and serve as a role model, set & maintain high ethical standardsMonitor external environments for trends and best practices and implement appropriate action plansManage complex and difficult negotiations, influence senior stakeholders to achieve desired outcomesWhat you need to have:Extensive process optimization experience across multiple business unitsBlack Belt/ Lean Six Sigma certifiedDemonstrated ability to make facilitate process designPast experience contributing to change management effortsMBA or equivalent educationMinimum 5-7 years of financial services, P&C or industry servicesTop Tier communications skillsStrong knowledge of roles, process, and technologyExpert level in reviewing data trendsAdvanced technology skillsAptitude for learning and teachingWhat makes you stand out:Recognized as problem-solverHistory of collaboration and teamworkMarsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Mercer will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact TANA@mmc.com.Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity.#LI-AH1