Business Analyst - Senior - Jobs in Toronto

Job Description

A new requirement from one of the ministries in Ontario. Please refer to the details provided below:We are unable to submit a candidate without below mandatory documents.

1. quot;Please ensure that your resume is updated and provided in Word format. quot;

2. quot;To facilitate our evaluation process, please fill out the attached Skills Matrix and provide your references accordingly. quot;

3. quot;We kindly request that you specify your expected hourly rate. quot;

Job Title:RQ07253 - Business Analyst - SeniorClient:Ministry of TransportationWork Location:87 Sir William Hearst Ave., Toronto, Ontario, HybridEstimated Start Date:2024-04-01Estimated End Date:2025-03-31#Business Days:253.00Extension:250.00Hours per day or Week: 7.25 hours per daySecurity Level:No Clearance RequiredNote:This position is currently listed as quot;Hybrid quot;; however, the consultant will be remote due to COVID-19 related Work from Home (WFH) direction. Once the I amp;IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well.

• 3 days onsite per week is required

Experience and Skill Set RequirementsTechnical Skills - 40%

• Significant experience designing online user experiences for complex digital solutions.
• Ability to deliver a product with a balanced team (product owner, user experience designers, developers) utilizing Agile (SCRUM) delivery methodologies. Scrum master experience is preferred.
• Proficient with industry-standard design tools (e.g. Photoshop, Adobe InDesign, Illustrator, Balsamiq, InVision).
• Basic Knowledge of Microsoft Azure cloud platform
• Knowledge of online collaboration tools such as MIRO, Atlassian Confluence, Trello, Microsoft Office 365, Google Drive, Zoom, Slack, and Microsoft Teams
• Knowledge of Backlog Management tools such as JIRA, Azure DevOps, Pivotal Tracker
• Experience in applying content layout and typography design principles and techniques for a mobile-first or responsive web design.
• Familiar with how to design information architectures and taxonomies, and how they relate to navigational design elements.
• Knowledge and experience in current web usability and accessibility standards (e.g.WCAG 2.0 WCAG 2.1 Level Aamp; AA) and best practices.
• Knowledge and experience in usability and user-experience principles, methodologies, and techniques, including interdependencies of user interface and navigation design, accessibility, information architecture, graphic design, and user-interface design.
• Knowledge of Ontario digital government standards

People Skills - 30%

• Can work effectively independently and in a team environment.
• Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, solution delivery vendor(s), and other stakeholders.
• Excellent facilitation, presentation, time management, and problem-solving skills.
• Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).
• Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.

Analytical and Problem-Solving Skills - 30%

• Knowledgeable in design thinking, user-centric mindset, and attention to detail.
• Creative, analytical approach and strong understanding of interaction design principles.
• Able to resolve issues in a timely manner, and provide options and recommendations.
• Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
• Understand business metrics and able to translate business goals and objectives into digital experiences.
• Able to prioritize change requests from clients and guide the team in determining how best to address them.
• Strong research skills to perform industry research, provide options and make recommendations for solution improvements.

DescriptionThe Ministry is seeking the services of one (1) Business Analyst, Senior Level, to work as part of the Project Managementamp; Program Delivery project team in collaboration with the core project team, solution delivery vendor(s) and other stakeholders as required.

• Provide support during the design, implementation and testing phases of the project.
• Report progress of assignment on a regular basis to Project Management, raise any issue and concerns and propose mitigation strategies.
• Lead and/or participate in teams developing solutions within Ministry of Labor Immigration Training Skills Development
• Conduct feasibility analysis, project scoping and provide project work estimates.
• Conduct Joint Requirements Planning and Joint Application Design sessions.
• Analyze and map processes / data for current state and future state.
• Requirements development involving requirements elicitation, elaboration, analysis, specification and validation.
• Use of ministry mandated requirement management tools and templates for requirements
• Review and feedback of technical design documents.
• Conduct and/or participate in walkthroughs at each project milestone.
• Knowledge transfer to TS and I amp;IT Cluster at all stages of the assignment.
• Report status to, and follow overall direction from the Project Manager and/or Lead Business Analyst.

The Deliverables include (but are not limited to):

• Business Cases and Request for Bids
• Business requirements / rules
• Business process models
• System Requirements specifications
• Business / Data Glossary
• Business and System use cases
• User epics, stories and themes / Product backlog and sprint plans
• Data requirements / models (conceptual / logical)
• Functional and Non-functional requirements
• Requirements Traceability Matrices
• User Interface specifications, low and high fidelity prototypes
• Report specifications
• Test plan/strategies, test cases
• Risks and Issues
• Status reports
• Work plans, e.g. requirements management plan
• Artefacts/documents required for enterprise architecture development from a business needs point-of-view (contextual and conceptual), as required for the Architecture Governance Point review process
• Other artefacts as determined by the project

Support to Development and Test teams in following areas (but are not limited to):

• Building and testing support to development team
• Reviewing test strategy, test plan and cases
• Management of defect logs
• Testing Applications
• Supporting end-user inquiries
• ·Defining the integration test plan
• Defining the user acceptance test plan
• Identification and resolution of problems/issues
• Document and manage risks and liaise with other project teams to coordinate project interdependencies.
• Documentation of all artefacts in a shared project library.

Skill Set Requirements

• Knowledge with Solutions Development Life Cycle (SDLC) and structured methodologies including agile, waterfall and iterative
• Demonstrable experience with Business Object Oriented Modeling, UML tools and techniques.
• Demonstrable skills and experience with documenting deliverables outlined in Deliverables section
• Work Experience in investigating, analyzing, estimating system applications in a large integrated mainframe and mid-tier environment
• Proven experience with all stages of automated system implementation in complex mainframe, with online and batch transactions
• Proven experience with sprint facilitation, interpretation of business needs to technical requirements, facilitation of project meetings for reviews
• Experience with the Public Sector architecture.
• Demonstrable knowledge of Public Sector applications, databases and systems; demonstrated experience working with legacy infrastructure hosting environments such as mainframe with complex applications; Experience with supporting legacy applications and transformation of legacy solutions using COTS products such as Oracle Siebel
• Demonstrable knowledge and experience working in accordance with policies and procedures of Public Service Sector
• Demonstrable knowledge of Project Management framework in the Public Sector and Architecture Checkpoint requirements
• Excellent analytical, problem solving and decision-making skills.
• Experience in conducting feasibility analysis, project scoping and providing project work estimates
• Experience with requirements development involving requirements elicitation, analysis, specification and validation
• Experience with documenting user stories, planning and managing product backlog, planning and managing sprints, and implementing in an iterative manner
• Demonstrated experience in the facilitation of project meetings for reviews
• Experience in reporting progress of assignment(s) on a regular basis to Project Management and raise any issues / concerns and propose mitigation strategies.
• Can work effectively independently and in a team environment.
• Strong communication, interpersonal, collaboration, and negotiation skills to work seamlessly in an agile cross-functional team, with clients, vendor(s) and other stakeholders.
• Excellent facilitation, presentation, time-management and problem-solving skills.
• Able to build strong and trusting relationships while liaising effectively with internal and external stakeholders and solution delivery vendor(s).

• Strong leadership skills to provide advice and guidance on all aspects of user experience and design, assessing user characteristics, needs, goals, and opportunities.
• Creative, innovative, and can think outside the box to visualize solutions that meet business needs.
• Knowledgeable in design thinking, have a user-centric mindset and attention to detail.
• Knowledge and experience with supporting Public Sector Digital First strategies; experience with working with Digital Service standards including formal submissions for assessments as per official digital standards established
• Creative, analytical approach and strong understanding of interaction design principles, including ability and experience to deliver mock-ups using advanced tools
• Able to resolve issues in a timely manner, provide options and recommendations.
• Thrive on feedback and comfortable transforming ideas generated through user research and analysis to create elegant, effective designs for diverse audiences.
• Understand business metrics and able to translate business goals and objectives into digital experiences.
• Able to prioritize change requests from clients and guide the team in determining how best to address them.
• Knowledge to ensure compliance with requirements for accessibility and user centric design including Accessibility for Ontarians with Disabilities Act (AODA) and Simpler, Better, Faster Services Act
• Strong research skills to perform industry research, provide options and make recommendations for solution improvements.

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